USB 2.0 problem with motherboard

[Moffat Cafe]

This is my first Asus MoBo having a problem involving USB 2.0 support.

The M2N32-SLI powered up "OK", XP was then installed followed with Service Pack-2. I then

ran the Asus setup CD to install drivers etc. After initial tests I checked Device Manager

and was suprised to see two yellow question marks, one was: ? USB Controller and two was: ?

Mass Storage Device. Copying files from a USB 2.0 flash memory stick was preceded with

Microsoft's warning about high speed device connected to low speed port and the speed was

indeed slow. I reformated the hard drive and repeated the XP install etc. to no avail.


I really like this motherboard, all's well except for this USB flaw. I,m considering

returning the board for replacement.

Any suggesstions?

 

[o1die]

I would use the device manager in the windows control panel to update the driver. I use win 2k, but you may find similar procedures with xp or vista. My computer>control panel>system>hardware>device manager>highlight device with yellow mark>action>properties>driver>update driver>next>search for a suitable driver for my device>asus cd. Manually loading the driver this way sometimes works.

 

[Moffat Cafe]

Thanks o1die, but there is no USB 2.0 controller driver on the Asus disc. The Microsoft Service Pack 2 supplies this, but somehow the Asus motherboard is blocking this. I guess I'll just pack the board up and return to New Egg.

 

[o1die]

I would try loading it manually anyway. It may be part of the chipset driver. You can also post your problem at the asus forum.

 

[Quiksilver]

Perhaps updating the BIOS will fix this, or even checking the BIOS and checking to be sure everything is correct.