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Urgent: question regarding OUTLOOK

BCskunk

Golden Member
I use OUTLOOK 9....and get i tonnes of emails everyday....for some reason....i can only have a certain number of emails in my account...when new emails come in...it replaces the old ones...

i really need to keep all the emails i get..

HELP HELP HELP pls

mod pls give this thread 5 misn before u move it...pls..

this is reallu urgent for my work
 
First a few more questions. Are you connected to a sendmail or an Exchange server or some other mail server? Second, do you have any rules setup anywhere that could be causing this? Next, do you have a Personal Folder setup where you mail goes to? I'm sure there's more questions to be asked, but let's start with those.
 
outlook stores email in a file called \Outlook.pst

if this file is corrupted, or you have no harddrive space, it can cause your behavior.

There is no way to 'change the file limit'... except try compacting the file....

TOOLS --> OPTIONS --> MAIL SETUP --> DATA FILES

 
I know here at work all of our mail is stored on the exchange server. Everybody has an account size limit on the server, and what you described sounds like what happens when you hit that limit. Try moving important mail to a local folder or something to free up room on your account.

Edit: Also if there is some kind of help desk at work they would be better equipped to answer your question then us.
 
I agree. Sounds like you are hitting the max size that the exchange administrator set for you. Example, you may only have 25MB of storage. Once you fill that up, it will start overwriting older emails. There are 2 ways around this:

1. Ask the person in charge to increase the size of your mailbox. But, that will only last so long since you say you need to keep "all" of your emails.

2. This is what I would do (assuming you have privilages) - Create a local PST file on your computer somewhere and open it. You will now have 2 folders open (1 being the mail folder on the exchange server and the 1 local file you just created). As mail comes in to the exchange folder, drag them over to the "inbox" folder or whatever other folder you may make in your PST file you created. That way, they will be removed of the server and all stored locally on your computer.

Hope that helps! Good luck!
 
Originally posted by: Night201
I agree. Sounds like you are hitting the max size that the exchange administrator set for you. Example, you may only have 25MB of storage. Once you fill that up, it will start overwriting older emails. There are 2 ways around this:

1. Ask the person in charge to increase the size of your mailbox. But, that will only last so long since you say you need to keep "all" of your emails.

2. This is what I would do (assuming you have privilages) - Create a local PST file on your computer somewhere and open it. You will now have 2 folders open (1 being the mail folder on the exchange server and the 1 local file you just created). As mail comes in to the exchange folder, drag them over to the "inbox" folder or whatever other folder you may make in your PST file you created. That way, they will be removed of the server and all stored locally on your computer.

Hope that helps! Good luck!

That's what I would've suggested
 
The PST file is a good idea, but remember: you are completely responsible for backing it up. I know three people who moved all their emails to a PST file to get around the corporate mailbox size limitation, and two ended up losing everything because they got lazy. The third person was smart enough to put the PST on a network drive so it would get backed up, but when the PST got corrupted he lost a whole day of email (it was a serious problem for him).
 
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