UPS driver keeps delivering my packages to the wrong address on purpose...

Shawn

Lifer
Apr 20, 2003
32,237
53
91
This guy would never deliver to my apartment and I would always have to drive down to UPS and pick it up. I called the 1-800 number several times and have filed complaints on the driver. Nothing seemed to help.

I finally went to the local UPS center and talked to the head manager personally. That seemed to finally get him to deliver. Except now he's been purposely delivering the packages to other apartments in my complex. Twice now he's delivered to my neighbor downstairs and I caught him as he was leaving and he's just like sorry my mistake and quickly drove off.

Supposedly he delivered a package today but it is nowhere to be found.

Text


What should I do now? My roommate thinks I should take this to court.
 

secretanchitman

Diamond Member
Apr 11, 2001
9,352
21
91
i would take it to court too if he's done this multiple times and that you've basically caught him in the act.

btw...i wish newegg did saturday delivery with ups. gah.
 

Sphexi

Diamond Member
Feb 22, 2005
7,280
0
0
Local guy does that to me too, only if I'm not home though. I've had international (and expensive) packages come when I wasn't home, and he just handed them over to random people in the complex, with no notes or anything.

Call corporate again, and demand to speak with a supervisor, keep complaining until they get the message.
 

Shawn

Lifer
Apr 20, 2003
32,237
53
91
Well I called them and supposedly she left an urgent message to the local center. They are supposed to call me back tomorrow morning. We'll see.

Anyway if this doesn't work out how much will this initially cost me to take this to court?
 

Shawn

Lifer
Apr 20, 2003
32,237
53
91
Originally posted by: cheapdude
Any reasons that you can think of why he doesn't want to deliver to you?

Probably because I would file a complaint everytime he wouldn't deliver? I dunno. If he had just done his job I would never needed to do so.

I'm really pissed right now because this was my new xbox360 HD-DVD drive that I just ordered. Now someone has it and I don't.
 

Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
48,414
5,270
136
That's too bad. I have a cool UPS driver :)
 

Shawn

Lifer
Apr 20, 2003
32,237
53
91
Originally posted by: KLin
Exactly the reason I have stuff delivered to my workplace.

I think I may open a mailbox at school and have all my packages delivered there.
 

Greenman

Lifer
Oct 15, 1999
20,359
5,113
136
Originally posted by: Shawn
Well I called them and supposedly she left an urgent message to the local center. They are supposed to call me back tomorrow morning. We'll see.

Anyway if this doesn't work out how much will this initially cost me to take this to court?

Small claims, just a few bucks, but you would have to prove damage, and I don't see that happening. Civil court would be a great deal more, and again, you would have to prove that you were damaged in some way. I don't see you getting a big payoff for your xbox being late.
Crazy idea, talk to the driver, be pleasant, be friendly, treet him like a human and he'll bend over backwards for you. A little effort and the guy will really want to help you out.
 

Pciber

Senior member
Feb 17, 2004
977
1
0
Cheaper and easier just to switch to FedEx. Costs more than UPS, but its worth it.

I stopped using UPS when someone stole my hard drive, re-packaged it, and delivered an empty box to me.
 

Shawn

Lifer
Apr 20, 2003
32,237
53
91
Originally posted by: Pciber
Cheaper and easier just to switch to FedEx. Costs more than UPS, but its worth it.

I stopped using UPS when someone stole my hard drive, re-packaged it, and delivered an empty box to me.

Yeah, but that's not always an option.
 

Aimster

Lifer
Jan 5, 2003
16,129
2
0
I never had a bad experience with a driver, except this one time.

The system said the driver attempted delivery. Nobody pulled into my driveway as I was outside the entire day. He claimed this for two days straight. I called the 800 number and was transfered to his manager. Next hour I got my package.
 

BigJ

Lifer
Nov 18, 2001
21,335
1
81
Originally posted by: Alprazolam
Cry me a river. He's probably sending you hints to get a life, and stop playing video games.

HD-DVD Drive != Video Games.
 

S Freud

Diamond Member
Apr 25, 2005
4,755
1
81
I can understand that he is in a hurry and doesn't have time to hear you complain about him. But I would try to catch him and just ask him, why? Be pleasant and don't get him defensive and maybe things will turn around.

Good Luck
 

JEDIYoda

Lifer
Jul 13, 2005
33,981
3,318
126
Originally posted by: Shawn
This guy would never deliver to my apartment and I would always have to drive down to UPS and pick it up. I called the 1-800 number several times and have filed complaints on the driver. Nothing seemed to help.

I finally went to the local UPS center and talked to the head manager personally. That seemed to finally get him to deliver. Except now he's been purposely delivering the packages to other apartments in my complex. Twice now he's delivered to my neighbor downstairs and I caught him as he was leaving and he's just like sorry my mistake and quickly drove off.

Supposedly he delivered a package today but it is nowhere to be found.

Text


What should I do now? My roommate thinks I should take this to court.

Do you bathe regularly???
 

Shawn

Lifer
Apr 20, 2003
32,237
53
91
Well I went down to UPS and talked to the manager personally today. He told me that the driver problem had been taken care of and that they actually have a new driver for my neighborhood now.

So I told him alright, but that still doesn't explain where my package is. He told me that UPS has a new policy to deliver packages to a neighbor if the person isn't home. He said he didn't agree with it but he said it has come down from the higher ups to try and cut costs. Anyway he called the driver but the driver said that he definitely left the package at the front door, so it looks as if it was stolen.

I asked why he left the package without a signature and he told me that if it doesn't say signature required then the driver can leave it at the front door if he feels that it's good neighborhood. Well anyway it's not and UPS is liable but the shipper has to be the one to file a claim. I bought it from an ebay seller who has 12,000 feedback. Hopefully this'll get resolved sometime this year. :roll:
 

Kelemvor

Lifer
May 23, 2002
16,930
7
81
Only thing that pisses me off is when they come up to my door, drop the package on the porch, and then leave without even knocking or ringing my doorbell.