Unruly/Stupid/Upset Customer Thread..

[Saulbadguy]

Please tell your Customer Service horror stories here..I love reading these..I know you got em...lets hear em!

 

[shopbruin]

www.customerssuck.com

awesome little website for killing time.

and my best stories are just people arguing with me at CC trying to pricematch their prices but they're not in stock anymore.

 

[Saulbadguy]

Originally posted by: freesia39
www.customerssuck.com

awesome little website for killing time.

and my best stories are just people arguing with me at CC trying to pricematch their prices but they're not in stock anymore.

Thanks!

 

[MartyMcFly3]

At target its to the point where if they say like a $14 item was $12 ill give it to them because its not worth the hassle... Amazingly i still have a job.

 

[kazamobah]

At target its to the point where if they say like a $14 item was $12 ill give it to them because its not worth the hassle... Amazingly i still have a job.

hehe..I did the same thing. I worked at a dollar store that didn't have scanners. If a mistake was made, a manager had to be called up to void the sale. This wasn't so bad but a lot of our items were less than $1(2 for a $, 3 for a $, etc) and unmarked. If i wasn't sure I would just ask the customer or punch in the lowest I thought it could be.

 

[hoyaguru]

www.actsofgord.com has some good stories, hasn't been updated in a while though.

 

[KokomoGST]

Secondhand story from a fellow retailer in the mall.

The exchange was basically this -
Lady customer: "How much is that cell phone?"
Guy: It's $XX.
Lady customer: (suddenly irate) "You got to be kidding me!!" (continues to rant and rave)
Guy and other coworker: "That's the price..."
Lady customer: "I have an IQ of a genius!"
Guy and other coworker: (snicker a little bit because of prior comment)
Lady customer: (takes step back and steps in to kick the guy in the shin HARD)
Guy: (goes into WTF mode) "I'm going to call security."
Lady: (gives him another whack and runs away)

WTF???
It's like the times I answer the phone "Thank you for calling *Retailer* of *X* mall" and then they ask me, "Is this Retailer or *Y* mall?"

 

[Tsaico]

While working at a hotel, I had an old man come up to me and say, "You know, your really big for your kind" and just walk away. I was wasn't really sure how to take his comment, so I have been laughing ever since. (I am Chinese, 6ft, 266 lbs)

At the same place, during the holidays, they put up a huge christmas tree. When it is up, it tends to block the view of the restroom doors, so people often ask where they are. One lady came up and asked me where the restrooms were and I jokingly said, "They are hiding behind the Christmas tree, ma'am." she just looks at me and says with a condicesnding tone, "I'm Jewish". So I just reply, "It's still a Christmas tree ma'am."