Unknown computer problem

BruHawco

Member
Dec 31, 2003
43
0
0
Whenever I try to install a new program on my comp, for some strange reason the whole system shuts down. The only way to turn it back on is to turn off the power switch on the power supply, and then turn it back on. WE are not sure what exactly is causing the problem. We first thought it was a loose wire, but the shut-downs happen consistantly with installing new programs (or even getting on certain webpages). The video card is not the problem, nor is the OS. This is what I'm running:

AMD 2800 XP (Barton)
ASUS A7N8X-E
512MB Kingston HyperX
Geforce2 MX400 64MB
460W Enermax Power Supply
Maxtor DiamondMax 9 SATA HD
Maxtor ATA HD
Windows 2000 Pro

I installed Win2000 with SP4 on Friday, and I also put in a new Thermaltake Volcano 9 CoolMod CPU fan. After that, it kept shutting down. Anyone have any idea what's going wrong? Thanks
 

Defcom1

Junior Member
Jan 31, 2004
9
0
0
Did you disturb the Heatsink when installing the new fan? Is the CPU overheating?
 

PCHPlayer

Golden Member
Oct 9, 2001
1,053
0
0
It could be a heat problem. Have you run motherboard monitor or ASUS probe to check the temps? If that new heatsink is installed wrong, your temps could be out of range and the MB is shutting down the system. Go into the BIOS and check the temps if you do not have one of the monitor programs. If the temps are high while in the BIOS, they will only get higher under load.

[edit]Dang, defcom1 how did you sneak in a reply first? [/edit]
 
Jan 31, 2002
40,819
2
0
Yeah, I'm smelling a botched heatsink install here. Check the BIOS temps and make sure that your HSF is making contact properly and isn't installed backwards.

By the way, your video card is making Baby Jesus cry. Please tell me that you're saving money for a much-needed upgrade in that department. :(

- M4H
 

BruHawco

Member
Dec 31, 2003
43
0
0
The last time we checked the Temps before shut down the CPU was at 44. I'm not sure waht the mobo was at, but when I checked it earlier it was running at 38 I'm pretty sure
 

BruHawco

Member
Dec 31, 2003
43
0
0
Alright
The heatsink was installed upside down, though the cpu was still covered by the heatsink, but we also had a thermal sensor installed on the cpu, so we removed that and the comp seems to be working fine now. Thanks guys.
 
Jan 31, 2002
40,819
2
0
Originally posted by: BruHawco
Alright
The heatsink was installed upside down, though the cpu was still covered by the heatsink, but we also had a thermal sensor installed on the cpu, so we removed that and the comp seems to be working fine now. Thanks guys.

:Q WTF? :Q

- M4H
 

Anonemous

Diamond Member
May 19, 2003
7,361
1
71
Originally posted by: MercenaryForHire
Originally posted by: BruHawco
Alright
The heatsink was installed upside down, though the cpu was still covered by the heatsink, but we also had a thermal sensor installed on the cpu, so we removed that and the comp seems to be working fine now. Thanks guys.

:Q WTF? :Q

- M4H

just boggles the mind... :Q
 

BruHawco

Member
Dec 31, 2003
43
0
0
Yeah, there's a plastic piece over my fan with Tt (Thermaltake's logo) written on it. Only problem was that they put the plastic piece on upside down, so when the letter's were rightside up, the heatsink wasn't. It didn't really make much of a difference because the heatsink circle was still covering the CPU. The really problem was the sensor, no doubt. When I said upside down... I mean backwards guys... sorry for the confusion.