My uncle's computer refuses to read any media placed in the DVD-ROM or CD-R/RW drives.
If a cd or dvd is placed in either drive, the icon in Explorer changes to "CD Drive" and the icon shows the media type installed but the disk doesn't read. In the DVD-ROM drive, trying to examine the contents of the disk results in an error message asking that a disk be inserted, and in the CD-R/RW there are no errors, but it still shows nothing there (as if no disk were inserted).
Does anyone know how to fix this problem?
It's a software problem, I'm pretty sure. It happened once before, and there doesn't seem to be anything in particular that causes it. A reformat fixed it last time, but he refuses to reformat this time. Last time I tried to research it, and I discovered that other people have had that problem, but I found no solutions for fixing it. I tried uninstalling the drives from device manager and allowing Windows to redetect them, but that didn't work.
His comp:
ASUS P4S8X-X
Pentium 4 1.6a
768MB DDR
GeForce 2 TI
DirectX 9.0c
ATi TV-Wonder
CD-R/RW Memorex 52x24x52
DVD-ROM Memorex 16x
WinXP Home (SP2)
If a cd or dvd is placed in either drive, the icon in Explorer changes to "CD Drive" and the icon shows the media type installed but the disk doesn't read. In the DVD-ROM drive, trying to examine the contents of the disk results in an error message asking that a disk be inserted, and in the CD-R/RW there are no errors, but it still shows nothing there (as if no disk were inserted).
Does anyone know how to fix this problem?
It's a software problem, I'm pretty sure. It happened once before, and there doesn't seem to be anything in particular that causes it. A reformat fixed it last time, but he refuses to reformat this time. Last time I tried to research it, and I discovered that other people have had that problem, but I found no solutions for fixing it. I tried uninstalling the drives from device manager and allowing Windows to redetect them, but that didn't work.
His comp:
ASUS P4S8X-X
Pentium 4 1.6a
768MB DDR
GeForce 2 TI
DirectX 9.0c
ATi TV-Wonder
CD-R/RW Memorex 52x24x52
DVD-ROM Memorex 16x
WinXP Home (SP2)
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