Unable to Uninstall Software

eLinux

Member
Mar 6, 2003
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I installed Roxio EasyCD Creator Platinum the other day...

Then when I reset my computer things went bad. After I'd type in my username and password, the computer would reset a few seconds later... No errors, no nothin'. Just BAM! Reset.

Major driver conflict or something similar.

I eventually started the computer in safe mode, and using msconfig removed all traces of the EasyCD Creator software from startup (those stupid startup programs are memory-hoggers anyways).

Everything works fine now, except I can't uninstall the software. Every time I go into the control panel to uninstall it, apparently something loads while the uninstallation is in progress and the comptuer just resets.

Any ideas on how to uninstall it? I'd rather be able to take this thing off of my computer...I'm pretty peeved at the problems it's caused already...

I tried to uninstall in safemode...no go. The MS service which deals with installs/uninstalls won't start, so I can't get rid of it...

If I just delete the directory, I'll leave lots of junk in the registry and I'd rather not do that.

Can anybody offer any help?
 

lucky9

Senior member
Sep 6, 2003
557
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I don't suppose System Restore is active? Does Roxio's software still have the uninstall option when you run setup? A good Registry cleaner will get rid of the leftovers if necessary.
 

eLinux

Member
Mar 6, 2003
191
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Sadly that's one of the first things I turn off: the sys restore option...

I guess I can just leave it there until I fudge my computer and restore my image... I'd prefer to find a way to delete it though...
 

drag

Elite Member
Jul 4, 2002
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Do it the old fasion way.

Find all the program files and delete them. Then back up your registry and have at it.
 

lucky9

Senior member
Sep 6, 2003
557
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Originally posted by: drag
Do it the old fasion way. Find all the program files and delete them. Then back up your registry and have at it.

Yeah, sometimes the old wooden stake through the heart trick is very comforting.
 

Bucksnort

Golden Member
Aug 17, 2001
1,062
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I remember something about this in the roxio support boards. Go there and do a search for unable to uninstall.