Unable to Install/Uninstall ATI Drivers - not sure what to try next...[Solved]

railven

Diamond Member
Mar 25, 2010
6,604
561
126
System:

Radeon HD 5870 2GB (GigaByte version)
Intel i7 930 Stock
G Skill 3x2GB DDR3 1600mhz stock
ASROCK X58 MoBo
Corsair 750w

My system has been stable, was running fine on 10.4 drivers for months (since I built it in April) and never bothered to updated (I don't update unless something is broken - I should stick to that haha.)

Updated through Steam just to try the function out, and I wanted to play with MLAA - thinking Steam would do the most latest update 10.10e at the time (for MLAA on 5k series) but it gave me plain 10.10 with no MLAA.

Downloaded 10.10e directly from ATI and just installed, didn't do a prior uninstall.

I guess this screwed something up. I wanted to update to 10.12 after reading the article posted here.

Tried to uninstall through Windows Programs Uninstall and AMD Driver Manager crashed. Tried to install newest ATI drivers from AMD website (10.12 with CCC2 Preview) again AMD driver manager crashed.

Downloaded Driversweeper and clicked the ATI option, analyze + clean. Rebooted. Found ATI stuff still in my computer. Manually removed from Registry, rebooted, was able to delete remaining ATI folders.

Again AMD Driver Manage crashes. Now I got no drivers installed and I can't figure out how to install them.

Ran Everything as Administrator. I'd hate to have to use Steam again. Any suggestions?

Update:
Not sure what did it, but this is what I finally got to fix it.

1. DriverSweeper/CCCleaner - no ATI/AMD files showed.
2. Reinstalled MS VC++ 2005 Distro
3. Used Setup.exe within the Bin64 folder, not the standard one in the main install folder.
4. Installed EXPRESS (first time, I always use Custom)
5. Win


Not happy using the Express Method, but it works for now so I won't cry. Not happy with this driver experience but I think I broke it by using Steam and not removing the Steam install before install a direct ATI install. So, yeah, not going to use Steam anymore haha.
 
Last edited:

stahlhart

Super Moderator Graphics Cards
Dec 21, 2010
4,273
77
91
Have you tried running Driver Cleaner in Safe Mode? This has always worked for me with Catalyst drivers.
 

railven

Diamond Member
Mar 25, 2010
6,604
561
126
Have you tried running Driver Cleaner in Safe Mode? This has always worked for me with Catalyst drivers.

Just tried. Also tried a program one link suggested call CCCleaner.

Both Drivesweeper and CCCleaner showed no ATI files in Safe Mode.

Went back into Windows, trying to install and now install is stuck on
"Enumerating Source Media for installable packages"

Stuck there for about 5mins.
 

Xarick

Golden Member
May 17, 2006
1,199
1
76
What happened to me is that my 2005 C++ distributable got hosed by something else. So I had to go get teh hotfix for it for windows 7. That allowed me to install.
 

railven

Diamond Member
Mar 25, 2010
6,604
561
126
About 15 years of using ATI products and this is the most problematic driver install issue I've ever had.

Outside of re-installing Windows (which I don't want to do...yet) I've ran out of ideas.
 

railven

Diamond Member
Mar 25, 2010
6,604
561
126
What happened to me is that my 2005 C++ distributable got hosed by something else. So I had to go get teh hotfix for it for windows 7. That allowed me to install.

Did that, before that Install manager would just crash.

After reinstalling that, Install Manager runs, but now it just hangs at
"Enumerating Source Media for installable packages"

This is using Custom Install...maybe I should try Express install.
 

railven

Diamond Member
Mar 25, 2010
6,604
561
126
Solved - thanks for the tips. See Original Post for my solution.
 

Termie

Diamond Member
Aug 17, 2005
7,949
48
91
www.techbuyersguru.com
What happened to me is that my 2005 C++ distributable got hosed by something else. So I had to go get teh hotfix for it for windows 7. That allowed me to install.

Holy cow - I've been having problems with my ATI drivers ever since I uninstalled C++ thinking it wasn't used by anything. Now I know what was using it!

OP - glad you figured it out.
 

railven

Diamond Member
Mar 25, 2010
6,604
561
126
Holy cow - I've been having problems with my ATI drivers ever since I uninstalled C++ thinking it wasn't used by anything. Now I know what was using it!

OP - glad you figured it out.

I have, but I've never experienced the issues some CCC users have had.

To me it's like - why use a Radeon then? CCC has the optimizations and tinkering. I like to use Radeon Pro for profiles though.