Umm, HELP!!!

[basslover1]

Ok, well...I decided to do a little 'spring cleaning' of my PC since my Norton is about 2 years out of date on the virus definitions I went and downloaded the program Avast to do my virus protection duties. Well, after that I uninstalled Norton and it's LiveUpdate components...and went into the C drive and deleted some files from the shared(?) folder, I think thats what it's called. Anyway, now, whenever I try to run IE or even MSN I get this stupid error messege...and it even happens when I try to do a system restore, how can I fix this? help please!!


Error messege

 

[Souka]

Two suggestions.....

1: Use Google and lookup that error message...maybe someone has already resolved it.

2: Download SpyBot v1.3 or Ad-Aware 1.04 and check your system.


Let us know what happens....

 

[HermDogg]

I Googled the DLL, only three results, none helpful. I'd say you might be looking at reinstall of IE at least. When you say MSN, you mean MSN Explorer right?

EDIT: How far back are you going on the System Restore point?

 

[basslover1]

Yea, I have the Verizon DSL w/ MSN Premium package, so yes MSN Explorer.

For the system restore, it wont even let me open it up, I get an error messege "Rstrui has caused an error in AHASCR.dll"

When I try to open the control panel I get a "Explorer caused an error in KERNEL.32.dll"

Any suggestions?

 

[basslover1]

I also get this messege every time I try to open IE or MSN Explorer

Active X?

 

[fuzzynavel]

ahascr.dll is part of the avast virus protection software!!!! According to google that is!!!

 

[basslover1]

So does that mean if I uninstall Avast, it should fix my problems, hopefully. And how do I uninstall it, if I can't open the control panel, and it's not an option in the start menu?

 

[HermDogg]

Go to "Program Files" on your root drive and their should be some way to uninstall it from the program's directory.

EDIT: Actually, I'm not sure how wise this plan is. It says ahascr is missing right? That would mean re-installing Avast, and THAT should fix it.

 

[basslover1]

Hmm, never thought of doing that, thanks. I'll try it when I get home later tonight and see what happens. Hopefully I wont have to do anything drastic to get it fixed.

Thanks.

 

[basslover1]

Wellp, I got home and uninstalled Avast, and that cured the Explorer and IE crash problem I had, but when I'd go to view the C drive or Control Panel, the folders would show up blank...so I went and installed the IE service pack and that cured my problems...now I just have to fix Windows Media, I guess that was affected by this whole thing too, and now it wont work.

Thanks for the ideas guys.