UGH! Fry's rant.. we buy something from fry's and ....

Oct 9, 1999
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there is no product in there.. just the power cord.

We bought a GBA - TV Monitor thinge.. and my brother brought it home and guess what there is nothing there.. just the power adaptor.

Turns out that under the plastic cover which it was wrapped in was a label (the price label) which said "tuner missing".. no "return sticker" on it.. The new price label was RIGHT ON TOP of the OLD ONE with the comments "TUNER MISSING".

We have the plastic cover (on top) and the box.. we got to return it tommorow.. and I am going to raise hell for it..

what can we do?
 

mpitts

Lifer
Jun 9, 2000
14,732
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All you can do is raise hell.

You are in a precarious situation. I really hope that they make it right with you, but don't be surprised if you have to endure some questioning and friction from them.
 

TranceNation

Platinum Member
Jan 6, 2001
2,041
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how much did you pay for it? you should know by now that frys is shady when it comes to repackage stuff
 

AkumaX

Lifer
Apr 20, 2000
12,648
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how much did you pay? you should raise hell and at least ask for an even exchange
 

XMan

Lifer
Oct 9, 1999
12,513
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Originally posted by: TranceNation
how much did you pay for it? you should know by now that frys is shady when it comes to repackage stuff

No duh, that's what you get for buying an open box item from Fry's.
 

brtspears2

Diamond Member
Nov 16, 2000
8,659
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Its a rule, never buy anything with that open box sticker. Just get those for "rentals" :eek::disgust:
 
Oct 9, 1999
15,216
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the thing didnt have an "OPEN STICKER" on it.. the others did.. this one didnt.. that's why we picked it...
 

Pliablemoose

Lifer
Oct 11, 1999
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I'm real careful about buying anything from Fry's that isn't factory sealed...

Take it back & plead for mercy from the store manager:(
 

PrincessGuard

Golden Member
Feb 5, 2001
1,435
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I had the same thing happen at Frys when I bought a seemingly still-sealed TV tuner card. Turns out someone had "borrowed" it eariler and swapped the tuner with an ancient ISA memory card. Obviously, the "workers" at the returns desk didn't check or couldn't tell the difference.

That said though, they exchanged it for me without any hassle.
 

EvilYoda

Lifer
Apr 1, 2001
21,198
9
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wow....that really sucks...I'm glad no stores around here are like that....but I still wish that we had a Frys. :( I hate missing all those damn HDs.
 

Viper GTS

Lifer
Oct 13, 1999
38,107
433
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Back when a GF DDR was king of the 3D gamer market, I had a couple coworkers who purchased them & later returned an old, worthless video card for a refund.

Pissed me off, I HATE people who do that kind of stuff.

Viper GTS
 

boyRacer

Lifer
Oct 1, 2001
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Good luck... knowing how skeptical they are due to their rather lenient return policy... you'll probably have to b!tch before you get anything...

EDIT: Which Fry's did you go to? The one on burbank? You might have a good chance of getting an exchange there...
 
Oct 9, 1999
15,216
3
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Originally posted by: boyRacer
Good luck... knowing how skeptical they are due to their rather lenient return policy... you'll probably have to b!tch before you get anything...

EDIT: Which Fry's did you go to? The one on burbank? You might have a good chance of getting an exchange there...

this was bought at woodland hills.. but burbank is closer..

can we return it at burbank even though its from woodland hills? Anybody know.. burbank actually checks every incoming package.. woodland hills doesnt do so that often.
 

boyRacer

Lifer
Oct 1, 2001
18,569
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Originally posted by: The_good_guy
Originally posted by: boyRacer
Good luck... knowing how skeptical they are due to their rather lenient return policy... you'll probably have to b!tch before you get anything...

EDIT: Which Fry's did you go to? The one on burbank? You might have a good chance of getting an exchange there...

this was bought at woodland hills.. but burbank is closer..

can we return it at burbank even though its from woodland hills? Anybody know.. burbank actually checks every incoming package.. woodland hills doesnt do so that often.

You can return it at any FRY's but i guess it's just luck of the draw whether you get a guy who doesn't know what he's doing... but i'm sure you'll have to talk to the manager or supervisor for this one anyway since they obviously will have to open it anyway. This happened to me at Best Buy before with a Logitech MOMO wheel... they told me i couldn't get a refund and just gave me credit... so i walked around the store and went up to the cashier and told them i wanted the credit applied back to my card. :D
 

AUMM

Diamond Member
Mar 13, 2001
3,029
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frys is whack, i bought a $1500 digital camcorder from there a while back, went to return it a couple days after purchase, the dumass gave me $1500 worth of store credit, of course i got pissed, and the return guy kept trying to convince me how the credit is better than getting my money back?!?!?!:confused: finally he told me i had to go wait in the line to purchase things and theyd transfer the the credit back to my credit card.

another thing is when i returned the camera i guess i had forgotten the battery charger, the stupid guy opened the box and inspected everyhing and didnt even notice, i found it when i got home but no way i was gonna go take it back
 

iwearnosox

Lifer
Oct 26, 2000
16,018
5
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Originally posted by: AUMM
frys is whack, i bought a $1500 digital camcorder from there a while back, went to return it a couple days after purchase, the dumass gave me $1500 worth of store credit, of course i got pissed, and the return guy kept trying to convince me how the credit is better than getting my money back?!?!?!:confused: finally he told me i had to go wait in the line to purchase things and theyd transfer the the credit back to my credit card.

another thing is when i returned the camera i guess i had forgotten the battery charger, the stupid guy opened the box and inspected everyhing and didnt even notice, i found it when i got home but no way i was gonna go take it back
Awesome, so some guy bought the camcorder after you with no charger because you didn't include it.


 

hamburglar

Platinum Member
Feb 28, 2002
2,431
0
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Originally posted by: iwearnosox
Originally posted by: AUMM frys is whack, i bought a $1500 digital camcorder from there a while back, went to return it a couple days after purchase, the dumass gave me $1500 worth of store credit, of course i got pissed, and the return guy kept trying to convince me how the credit is better than getting my money back?!?!?!:confused: finally he told me i had to go wait in the line to purchase things and theyd transfer the the credit back to my credit card. another thing is when i returned the camera i guess i had forgotten the battery charger, the stupid guy opened the box and inspected everyhing and didnt even notice, i found it when i got home but no way i was gonna go take it back
Awesome, so some guy bought the camcorder after you with no charger because you didn't include it.

Your REAL considerate.
 

bolido2000

Diamond Member
Dec 3, 2001
3,720
1
0
Originally posted by: AUMM
frys is whack, i bought a $1500 digital camcorder from there a while back, went to return it a couple days after purchase, the dumass gave me $1500 worth of store credit, of course i got pissed, and the return guy kept trying to convince me how the credit is better than getting my money back?!?!?!:confused: finally he told me i had to go wait in the line to purchase things and theyd transfer the the credit back to my credit card.

another thing is when i returned the camera i guess i had forgotten the battery charger, the stupid guy opened the box and inspected everyhing and didnt even notice, i found it when i got home but no way i was gonna go take it back



Nice from you
rolleye.gif

and you are bitching about Frys