UGH! Fry's rant.. we buy something from fry's and ....

[The Stigenator]

there is no product in there.. just the power cord.

We bought a GBA - TV Monitor thinge.. and my brother brought it home and guess what there is nothing there.. just the power adaptor.

Turns out that under the plastic cover which it was wrapped in was a label (the price label) which said "tuner missing".. no "return sticker" on it.. The new price label was RIGHT ON TOP of the OLD ONE with the comments "TUNER MISSING".

We have the plastic cover (on top) and the box.. we got to return it tommorow.. and I am going to raise hell for it..

what can we do?

 

[mpitts]

All you can do is raise hell.

You are in a precarious situation. I really hope that they make it right with you, but don't be surprised if you have to endure some questioning and friction from them.

 

[TranceNation]

how much did you pay for it? you should know by now that frys is shady when it comes to repackage stuff

 

[kuk]

nm

 

[AkumaX]

how much did you pay? you should raise hell and at least ask for an even exchange

 

[XMan]

Originally posted by: TranceNation
how much did you pay for it? you should know by now that frys is shady when it comes to repackage stuff

No duh, that's what you get for buying an open box item from Fry's.

 

[ElFenix]

looks like it was misrepresented

 

[brtspears2]

Its a rule, never buy anything with that open box sticker. Just get those for "rentals" :disgust:

 

[The Stigenator]

the thing didnt have an "OPEN STICKER" on it.. the others did.. this one didnt.. that's why we picked it...

 

[Pliablemoose]

I'm real careful about buying anything from Fry's that isn't factory sealed...

Take it back & plead for mercy from the store manager

 

[PrincessGuard]

I had the same thing happen at Frys when I bought a seemingly still-sealed TV tuner card. Turns out someone had "borrowed" it eariler and swapped the tuner with an ancient ISA memory card. Obviously, the "workers" at the returns desk didn't check or couldn't tell the difference.

That said though, they exchanged it for me without any hassle.

 

[EvilYoda]

wow....that really sucks...I'm glad no stores around here are like that....but I still wish that we had a Frys. I hate missing all those damn HDs.

 

[Viper GTS]

Back when a GF DDR was king of the 3D gamer market, I had a couple coworkers who purchased them & later returned an old, worthless video card for a refund.

Pissed me off, I HATE people who do that kind of stuff.

Viper GTS

 

[boyRacer]

Good luck... knowing how skeptical they are due to their rather lenient return policy... you'll probably have to b!tch before you get anything...

EDIT: Which Fry's did you go to? The one on burbank? You might have a good chance of getting an exchange there...

 

[The Stigenator]

Originally posted by: boyRacer
Good luck... knowing how skeptical they are due to their rather lenient return policy... you'll probably have to b!tch before you get anything...

EDIT: Which Fry's did you go to? The one on burbank? You might have a good chance of getting an exchange there...

this was bought at woodland hills.. but burbank is closer..

can we return it at burbank even though its from woodland hills? Anybody know.. burbank actually checks every incoming package.. woodland hills doesnt do so that often.

 

[boyRacer]

Originally posted by: The_good_guy

Originally posted by: boyRacer
Good luck... knowing how skeptical they are due to their rather lenient return policy... you'll probably have to b!tch before you get anything...

EDIT: Which Fry's did you go to? The one on burbank? You might have a good chance of getting an exchange there...

this was bought at woodland hills.. but burbank is closer..

can we return it at burbank even though its from woodland hills? Anybody know.. burbank actually checks every incoming package.. woodland hills doesnt do so that often.

You can return it at any FRY's but i guess it's just luck of the draw whether you get a guy who doesn't know what he's doing... but i'm sure you'll have to talk to the manager or supervisor for this one anyway since they obviously will have to open it anyway. This happened to me at Best Buy before with a Logitech MOMO wheel... they told me i couldn't get a refund and just gave me credit... so i walked around the store and went up to the cashier and told them i wanted the credit applied back to my card.

 

[0roo0roo]

dress decently when you go back. can't hurt to look honest

 

[AUMM]

frys is whack, i bought a $1500 digital camcorder from there a while back, went to return it a couple days after purchase, the dumass gave me $1500 worth of store credit, of course i got pissed, and the return guy kept trying to convince me how the credit is better than getting my money back?!?!?! finally he told me i had to go wait in the line to purchase things and theyd transfer the the credit back to my credit card.

another thing is when i returned the camera i guess i had forgotten the battery charger, the stupid guy opened the box and inspected everyhing and didnt even notice, i found it when i got home but no way i was gonna go take it back

 

[iwearnosox]

Originally posted by: AUMM
frys is whack, i bought a $1500 digital camcorder from there a while back, went to return it a couple days after purchase, the dumass gave me $1500 worth of store credit, of course i got pissed, and the return guy kept trying to convince me how the credit is better than getting my money back?!?!?! finally he told me i had to go wait in the line to purchase things and theyd transfer the the credit back to my credit card.

another thing is when i returned the camera i guess i had forgotten the battery charger, the stupid guy opened the box and inspected everyhing and didnt even notice, i found it when i got home but no way i was gonna go take it back

Awesome, so some guy bought the camcorder after you with no charger because you didn't include it.

 

[hamburglar]

Originally posted by: iwearnosox

Originally posted by: AUMM frys is whack, i bought a $1500 digital camcorder from there a while back, went to return it a couple days after purchase, the dumass gave me $1500 worth of store credit, of course i got pissed, and the return guy kept trying to convince me how the credit is better than getting my money back?!?!?! finally he told me i had to go wait in the line to purchase things and theyd transfer the the credit back to my credit card. another thing is when i returned the camera i guess i had forgotten the battery charger, the stupid guy opened the box and inspected everyhing and didnt even notice, i found it when i got home but no way i was gonna go take it back

Awesome, so some guy bought the camcorder after you with no charger because you didn't include it.

Your REAL considerate.

 

[bolido2000]

Originally posted by: AUMM
frys is whack, i bought a $1500 digital camcorder from there a while back, went to return it a couple days after purchase, the dumass gave me $1500 worth of store credit, of course i got pissed, and the return guy kept trying to convince me how the credit is better than getting my money back?!?!?! finally he told me i had to go wait in the line to purchase things and theyd transfer the the credit back to my credit card.

another thing is when i returned the camera i guess i had forgotten the battery charger, the stupid guy opened the box and inspected everyhing and didnt even notice, i found it when i got home but no way i was gonna go take it back

Nice from you

and you are bitching about Frys

 

[helpme]

If it was Sony, they might have had to send it back anyway?

 

[Xionide]

sucks