John Connor

Lifer
Nov 30, 2012
22,757
619
121
I could never figure out how to see responses and other things. It does serve a good purpose on complaining to a company. I've done that a few times providing my ticket number because the assholes have shity tech support. Other than that, I guess the news feeds are alright to have. I use FoxNews, AP and Reuters.
 

pcslookout

Lifer
Mar 18, 2007
11,964
158
106
I could never figure out how to see responses and other things. It does serve a good purpose on complaining to a company. I've done that a few times providing my ticket number because the assholes have shity tech support. Other than that, I guess the news feeds are alright to have. I use FoxNews, AP and Reuters.

Thanks I thought so about tech support help or complaining to a company like you said.
 

Crono

Lifer
Aug 8, 2001
23,720
1,503
136
It's a public messaging system. The best use of it (for people who don't want to tweet) is for keeping up with news, especially in categories you want to follow. For instance, I follow a lot of news publications and tech writers. If you are into sports, you can follow sports beat bloggers and journalists. Or practically any other community or niche.

You can also follow celebrities, politicians, activists, etc. of course, which is really what Twitter is known for - that, and for having almost as many spammers and trolls as YouTube (or maybe more) - for good or for ill.

And, like John Connor mentioned, it's a good potential channel for support. A lot of companies and organizations are also more active via Twitter feeds than even their own sites, too, so it's a really good way to find out about service outages and scheduled maintenance or other issues in real-time.
 
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John Connor

Lifer
Nov 30, 2012
22,757
619
121
I have to laugh at Comcast that offers support now via Twitter. Yeah, that's gonna work with 140 characters.
 

rh71

No Lifer
Aug 28, 2001
52,844
1,049
126
I just use it to keep up with news (like push notifications). I have the Talon app (use the widget) so it's effective for me. Plume is a good one if you want free. I don't understand why Twitter themself has the worst widget of them all (doesn't update and numerous ads). Anyway, I've always hated retweets because they presented like actual responses to the original post (which are sometimes interesting), but thankfully that's not happening as much anymore - not sure why.

I've been on twitter for years and have only posted a few responses to people in all this time. There's really no need for that.