Trying to install Win7 SP1, Can't install any updates at all!

[Herkulese]

I decided to install Windows 7 SP1, and it does show up in Windows Updates Under Importand Updates, along with a security update.

In Suggested Updates are all the language updates and the following 3 real updates:
ATI Radeon HD 3200 Graphics
Realtek PCIe GBE Family Controller
Update for Windows 7 for x64- based Systems (KB976422)

OK, the point is that I can not get any of the updates to install. They initialize, but fail to install.

Any ideas?

 

[corkyg]

Sounds like the process may be being blocked by your AV software. Turn it off and try it. Another possibility is your Active-X is broken.

 

[gmaster456]

Sounds like the process may be being blocked by your AV software. Turn it off and try it. Another possibility is your Active-X is broken.

My Thoughts^

 

[Herkulese]

Sounds like the process may be being blocked by your AV software. Turn it off and try it. Another possibility is your Active-X is broken.

Thanks,
I will try both, and let you know how it goes

 

[Herkulese]

OK, I tested the Active X control and it seems to be in proper condition.
I also deactivated my AV, but SP1 still will not install.

I have been told that if I actually download the file and attempt to install it from my PC, it may work.
I went to the download site at site listed below, and found a bunch of versions but can not tell from the file names with file to download.

http://www.microsoft.com/download/en/details.aspx?id=5842

There are 4 64bit files:

.....AMD64CHK.symbols.msi
.....AMD64FRE.symbols.msi
.....IA64CHK.symbols.msi
.....IA64FRE.symbols.msi

My system is as follows:
Mobo - M3A78-EM
CPU - AMD Phenom Triple Core 8750
OS - Windows 7 Ultimate 64 Bit

Which file should I use?

 

[Steltek]

The four files you have indicated are symbol files for debugging purposes. You don't want those.

Instead, you do want the following SP1 download for 64-bit windows installs:
windows6.1-KB976932-X64.exe

Alternatively, you can download the ISO install image (supports x32/X64/IA-64 in a single burnable DVD package, but is a lot bigger download):
7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso

 

[Herkulese]

The four files you have indicated are symbol files for debugging purposes. You don't want those.

Instead, you do want the following SP1 download for 64-bit windows installs:
windows6.1-KB976932-X64.exe

Alternatively, you can download the ISO install image (supports x32/X64/IA-64 in a single burnable DVD package, but is a lot bigger download):
7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso

Thanks for the clarification on the symbol files. I thought they weren't the right files, but that page kept coming up in my search for the Windows 7 SP1 download file.

Question 1) OK, so what is the difference betwee the regular download file, and the ISO file?

Question 2) Is it just that the ISO supports all the flavors, or is there some other issue that might make it more installable, like being on a DVD, etc.....?
BTW is it that big that it has to be on a DVD rather than a CD?

Question 3) I guess I am asking if there is any particular reason to use one file over the other?

Also, leave it to Microsoft to label the file "Windows6.1...." rather than Windows7.....

Thanks again,

 

[rsutoratosu]

Try start -> troubleshoot, It'll launch troubleshoot computer problems.

Look under system and security and fix problems with windows update.

I tried that for all the pc that had windows update problem, only had 25% luck. Its low but it might be what you need.

 

[MrChad]

Thanks for the clarification on the symbol files. I thought they weren't the right files, but that page kept coming up in my search for the Windows 7 SP1 download file.

Question 1) OK, so what is the difference betwee the regular download file, and the ISO file?

Question 2) Is it just that the ISO supports all the flavors, or is there some other issue that might make it more installable, like being on a DVD, etc.....?
BTW is it that big that it has to be on a DVD rather than a CD?

Question 3) I guess I am asking if there is any particular reason to use one file over the other?

Also, leave it to Microsoft to label the file "Windows6.1...." rather than Windows7.....

Thanks again,

1. The first file is designed to start the install and download the remaining SP1 components needed for install after it detects what particular version of Windows 7 you are running. It requires an internet connection but is generally more efficient because it only downloads the components you need.

2. The ISO file, as you guessed, allows for offline installs and supports all flavors of Windows 7. It's a big download, to be sure, but useful if you have to install multiple times (say, on several computers).

3. Unless you plan on installing SP1 on multiple computers, I would go with the first install.

4. 6.1 is the kernel version for Windows 7. Most users use Windows Update to download these files and thus don't see the confusing file names.

Windows 2000 = Windows 5
Windows XP = Windows 5.1
Windows Vista = Windows 6
Windows 7 = Windows 6.1

 

[Herkulese]

1. The first file is designed to start the install and download the remaining SP1 components needed for install after it detects what particular version of Windows 7 you are running. It requires an internet connection but is generally more efficient because it only downloads the components you need.

Thanks for answering the great answers to all my questions; Short, Sweet, Clear, and To The Point

Holy cow the small file is 903mb. I went to copy it to my 1gb thumb drive, and it wouldn't fit, so I looked and it is as large as the entire drive. Time for a bigger one I guess.

At 1.9gb that other file surly would require a DVD.

It is hard to imagin how a SP could be that large.

 

[NeoV]

not trying to be a dick, but is this a legit (non pirated?) version of Win 7?

 

[Herkulese]

not trying to be a dick, but is this a legit (non pirated?) version of Win 7?

Fair question, and I am not absolutely sure.

You see, my son built this PC several years ago, and then he disapeared. I now have no access to him, and that is a long and painfull story that I don't care to go into.
Enough said!
_______________________

Point is, I have no way to find out if he has the disks or not, otherwize I would slip stream SP1 into the installation, and do a clean install.

I was all set to go out and buy Win 7 home, and MS Office 2010, but I just bought and remodle a house, and am pretty much broke at the moment.

I then discovered SuperAntiSpyware and CCleaner, which, coupled with MalwareByts, did a great job of cleaning up the current install enough so that I can use it until I have a few bucks saved up to make the purchace and do the clean install.

 

[NeoV]

reason I ask is that it will not install on known pirated versions

 

[Herkulese]

reason I ask is that it will not install on known pirated versions

Probably time to pull the triggar on the software and a clean install, as your point my be the answer to some of my other issues as well.

When I do reinstal, my plan is to slipstream SP1 into the Win 7 Install.

Any comments?

 

[codyray10]

I had the same issue recently on a legit copy of windows 7. Had to reinstall windows and when it was time to download and install windows 7 sp1, it would always fail. All updates prior to the service pack installed fine. I tried downloading sp1 externally and installing that way, and it would still fail. I ended up having to do a repair installation and then it finally worked.

 

[stlcardinals]

Probably time to pull the triggar on the software and a clean install, as your point my be the answer to some of my other issues as well.

When I do reinstal, my plan is to slipstream SP1 into the Win 7 Install.

Any comments?

Microsoft provides no official way to slipstream SP1 into the Windows 7 iso. Windows Vista and 7 changed the Setup program to an image based one. If you buy a new copy from Newegg or elsewhere, it should have SP1 already incorporated into the install.

 

[monkey333]

I had this issue this week, started removing some updates and boom it worked and installed sp1

 

[Herkulese]

Thanks for all the comments guys.
I will try these suggestions, and see how it goes.

 

[Matt1970]

Check your time and date. Update will barf a lot of times and not tell you why if the time/date are incorrect. The Microsoft Fixit site has an update repair that I have seen work before.