True Encrypt installed successfully but blank screen presented

[zillah2004]

Dear Experts

twice on my laptop ASUS corei5 I tried to encrypted the whole hd using TE 7.1a after I formatted and reinstalled an OS (Windows7).

All this was done and working (restarting, etc.) perfectly before I started the encryption.

I had run through the steps posted in many websites, and yes, I made it through as per the attached snapshot

http://i62.tinypic.com/107l4pz.jpg

When I restarted the laptop for testing purpose TE asked me for the passphrase yes I do remember it, after typed it in blank screen presented (no windows OS)

What could be the culprit ?

Regards

 

[John Connor]

By default there is no blank screen on boot to type in the password. It will say something about Truecrypt bootloader and when you type your password it will show white asterisks. In TC you can change the bootloader to have a message and no asterisks will show up when you type your password.

Oh wait. You GET a blank screen after typing the password. Hmmm. Try the recovery disk and boot from it to repair the bootloader.

What website did you use for instructions?

 

[zillah2004]

Thanks John

By default there is no blank screen on boot to type in the password. It will say something about Truecrypt bootloader and when you type your password it will show white asterisks. In TC you can change the bootloader to have a message and no asterisks will show up when you type your password

Sorry I should have said that after typing the passphrase that blank screen appears

Oh wait. You GET a blank screen after typing the password. Hmmm. Try the recovery disk and boot from it to repair the bootloader.

Yes that is right.

What website did you use for instructions?

http://www.winhelp.us/truecrypt-system-drive-encryption.html

http://www.randyjensenonline.com/blog/using-truecrypt-to-encrypt-your-entire-hard-drive

Try the recovery disk and boot from it to repair the bootloader.

My laptop doesn't boot from the DVD recovery disk I don't know why ,,,is that because i am using portable CD rom (USB connection)

twice on

I had the same issue twice means tow times I formatted the laptop installed windows and TC and same blank screen happened

Regards

 

[John Connor]

I don't understand. TC can't progress with encryption unless you burn the recovery disk. If it did burn the disk go into BIOS and set to boot from USB. Try booting the recovery disk.

All the instructions on the website are good. You didn't encrypt the host system, did you?

 

[zillah2004]

Sorry John I burnt the recovery disk successfully and twice for each installation and I tried to use it to boot my laptop but it didn't boot

 

[John Connor]

You went into BIOS and changed to USB boot?

 

[zillah2004]

You went into BIOS and changed to USB boot?

Yes for sure that was done

 

[John Connor]

You didn't install any software prior to encryption? What model laptop is this?

 

[zillah2004]

The first time don't remember , but second time windows was installing updates,,,but I didn't restart or shut down the laptop

 

[John Connor]

I would reinstall the OS and don't install any updates. Encrypt first. You should always restart your computer after installing updates. May want to read this thread. http://forums.anandtech.com/showthread.php?t=2395902

There is an alternative encryption software.

https://diskcryptor.net/wiki/Main_Page

 

[zillah2004]

I would reinstall the OS and don't install any updates. Encrypt first.

I will try that and see how it goes
Thanks

 

[John Connor]

Make sure you reboot the computer AFTER installing updates.

 

[zillah2004]

Hi John
Tried twice installed fresh copy of windows 7 64 bit on the laptop and installed TE.
Still getting a blank screen after typing the password.
I tried the same steps with the same pass phrase on a different laptop it worked without any problem.
Any other suggestion I need to consider ?
Thanks

 

[John Connor]

This could be a driver issue, I'm not sure. Since there are no more TC forums I can't ask as I was a member there. Your best alternative with that laptop is Diskcryptor. https://diskcryptor.net/wiki/Main_Page

 

[zillah2004]

alternative with that laptop is Diskcryptor.

Do you believe I had tried that and it failed as well.
While when I tried it on a different laptop it worked perfectly

 

[John Connor]

Are you deleting the partition and then formatting with the Windows disk? You are not installing anything? No programs, service packs and updates?

 

[zillah2004]

Are you deleting the partition and then formatting with the Windows disk?

Yes

You are not installing anything? No programs, service packs and updates?

Yes.

And even I didn't install VGA driver nor LAN driver nor WLAN driver

 

[John Connor]

What model is the Asus? Are you using MBR or legacy mode in BIOS? Is there just one partition on the hard drive?

 

[zillah2004]

What model is the Asus?

Model : U318

Is there just one partition on the hard drive?

I tried one partition and two partitions

MBR or legacy mode in BIOS

I would assume you meant UEFI boot ? if so it is disabled

Thanks

 

[John Connor]

I can't find any info. on the Asus U318. You should just have one partition. I have read that others were having a blank screen problem in Thinkpads I think it was. Where did you download TC

UEFI does need to be disabled, but it sounds like it is. TC doesn't support UEFI.

 

[zillah2004]

I can't find any info. on the Asus U318

My apology it should be ASUS U31S, MB ver U31SD as in the link below :
http://www.asus.com/Notebooks_Ultrabooks/U31SD/

Where did you download TC

FileHippo.com

Regards

 

[John Connor]

I'm out of ideas short of the BIOS. I would first laser focus on the BIOS and see if there is something enabled that could prevet TC from booting up. I would disable the C1E Halt State if your BIOS has it. If all else fails see if there is a BIOS update to the computer. And then try to encrypt.

 

[zillah2004]

If all else fails see if there is a BIOS update to the computer. And then try to encrypt.

Trying this and I will update
Thanks for this tip

 

[John Connor]

Make sure that after you update your BIOS UEFI is disabled as it might be reenabled.

 

[zillah2004]

Trying this and I will update

Thanks John updating the BOIS fixed the problem , now TC works.
Thanks for your help and tips