I have done the easy stuff...reboot the modem, bypass the router to attempt to rule out issues with my own hardware.
Called tech support to have things reviewed from their end (waste of time).
I am suspecting it is just saturation for a lack of a better term during peak usage hours because the only time I notice it is in the evenings.
For instance, routinely I can test the speed during the day and the download speed maxes out at 15 mbps...but as I type this my speed barely gets over 2 mbps and this pattern has been like this for the last couple of weeks.
I have a tech coming tomorrow to review (probably another waste of time).
I have tried to document the times and of the speedtests and the results. I am wondering if anyone could give me additional tests to run just to see if I can find any other possible causes.
Thanks!
Lee
Called tech support to have things reviewed from their end (waste of time).
I am suspecting it is just saturation for a lack of a better term during peak usage hours because the only time I notice it is in the evenings.
For instance, routinely I can test the speed during the day and the download speed maxes out at 15 mbps...but as I type this my speed barely gets over 2 mbps and this pattern has been like this for the last couple of weeks.
I have a tech coming tomorrow to review (probably another waste of time).
I have tried to document the times and of the speedtests and the results. I am wondering if anyone could give me additional tests to run just to see if I can find any other possible causes.
Thanks!
Lee
