Troubleshooting a notebook that won't boot...

phucheneh

Diamond Member
Jun 30, 2012
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I've never been unable to figure a desktop out. Even with a cheap 'integrated everything' Dell or some such, there is a lot I can do to nail down a faulty part.

Notebooks are obviously a little harder. I've got one right now where I can't think of anything to do other than replace the motherboard. And that's a pretty big leap for something I'm not sure of.

It's a ~2010 model Toshiba, L675D. Phenom X3, 4GB, Windows 7. Stock.

When you turn it on, the cooling fan operates normally. Cycles on and off (and maybe changes speed? can't recall if it has that capability). Heatsink gets hot but not overly so. I can hear hard disk activity, but I've never seen the light on the front blink (at least, I think that's a HDD light...).

Zero activity on screen. No backlight observed. I've plugged in a VGA monitor and gotten nothing. Have not tried HDMI yet.

Because of the display issue, I have no idea if it's even booting. I've done the typical things...waited a reasonable period for it to boot. Tried striking the enter key a few times in case it's hanging on some kind of error/option. I never hear the 'welcome' noise. Don't hear anything when I adjust volume with function keys (should I? can't remember). Don't hear 'goodbye' noise when I hit the power button. Have to do a 'hard' shutdown (hold button). Oh, and I've tried the function key for switching displays, too.

Is there anything else I can do to troubleshoot? At this point, I'm reasonable suspicious that it's hanging on post or something, but I have no way to verify. Could be locking up while loading into windows. I don't know what would cause no monitor AND no boot, other than a GPU failure, I guess?
 

rsutoratosu

Platinum Member
Feb 18, 2011
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Sounds like its a motherboard in gone.. i would take out the memory and boot it up and see if it beeps.
 

phucheneh

Diamond Member
Jun 30, 2012
7,306
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Do laptops beep on post? I was thinking they didn't. I don't believe my regular laptop (cheap Lenovo) does. To beep, they need an actual 'PC speaker,' since the sound drivers aren't loaded outside Windows, right?
 

corkyg

Elite Member | Peripherals
Super Moderator
Mar 4, 2000
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Do laptops beep on post? I was thinking they didn't. I don't believe my regular laptop (cheap Lenovo) does. To beep, they need an actual 'PC speaker,' since the sound drivers aren't loaded outside Windows, right?

My Lenovos don't. I basically agree with all preceding comments and would add:

1. Remove the battery and boot A/C adapter only.
2. If you have an optical drive, try a bootable disk.
3. Open up and reseat everything - RAM and CPU.

Be prepared for mobo replacement - but, . . . these days it may be more cost effective to replace the entire unit.