• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

troubleshoot possible HD failure?

P

papaschtroumpf

Senior member
sometimes, when I resume from standby sleep, the computer sits in the login screen for quite a while then quits with a stop error (blue screen) Stop 0x7A: KERNEL_DATA_INPAGE_ERROR

the 2 nd parameter is 0x0000000E which is not listed on the help pages I found.

once, after rebooting the computer it went into a "boot disk error" at the bios.

So I'm guessing either my main HD is going bad, or the disk controller itself is.

HDtune reports the disk is healthy (no metric is highlighted)
I'm in the process of running a chkdsk /f /r (from a reboot), so far it doesn't seem to have found anything bad although i don't claim to understand all the messages.

the disk is a 500G WD SATA driver and I'm running Windows 7

The disk is about a year and a half old, and I'd hate to get rid of it if it truly is good, how do i troubleshoot this further?

If I have to replace the disk, what the best SSD to get for around $100? I still want to be able to install games, apps, etc... on my C: driver, but I already have a 1Tb drive for data.
 
will it tell me more than HDTunes? HDTunes reports smart as all green.
I'll still give it a try when chkdsk finishes (in a few hours by the look of it)
 
You should also check your RAM (as corrupt RAM can cause this error), and make sure that all your HD cables are properly connected, and undamaged.

Also make sure that all your drivers are OK (and you've installed the latest manufacturer's drivers). E.g. I have a laptop that gave this error repeatedly when using the ethernet port (a realtek ethernet chip). I hadn't noticed as I normally used wireless - but I took it somewhere else, and had to connect via cable temporarily (result constant BSODs with this error). Switched to wireless, no probs. Updated to the driver supplied by the laptop OEM (instead of the default driver in Windows) and the prob stopped on cable too.

RAM, HD, etc. all checked out fine.
 
I'll run a RAM check memtest86
Probably a good time to upgrade BIOS and chipset drivers, it's been a while
I'll unplug/replug the cables to see if anything was lose
anything else?
 
chkdsk didn't find any porblems as far as I can tell
Crystaldiskinfo reports the disk as healthy too
I'm going to assume the problem is not with the disk and process with checking connections, memory and upgrading drivers...
 
RAM passed 2 cycles in memtest86. I'll run it overnight again, but so far everything seems to check out.
I updated the bios and chipset drivers, just to be sure.
Western Digital Tool didn't find any problems either.

only time will tell....

In the meantime, I'll double check my backups 🙂
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top