Troubles With OWA and WinXP SP2

[BrookeMan]

Hello All,

I am wondering if anybody out there could help me out a little bit. Here is the rundown..

We are running an Exchange Server with Exchange 2003 on it. Also, we have several other servers running with Active Directory loaded on them. We also have a RAS server, which is what everybody logs into. The Exchange Server and the other servers are located on the domain, Brookedomain. And the RAS server is on a different domain called, Brooke-Domain. Don?t ask me why they still have it setup like this, but I guess they just don?t want to take the time to change it. Anyways, we have been receiving Windows XP Pro with Service Pack 2 pre-loaded on the machines. I am setting everybody up on our Brooke-Domain. When I try to log in to the OWA website, the username login box pops up and is blank. I put the username in and the password in then it kicks me back to the login box with, Brooke-Domain\username, and doesn't allow me to log in until I enter the username with the domain name in front of it like this, brookedomain\username.:thumbsdown:

Now, my question is, In WinXP Pro SP 1 the only thing that the user would have to do is to enter in the username and the password when prompted and it would direct them right into their Inbox. I am stumped on this one and don't really know where to change this, if there is such a setting. I have looked through the Internet Options over and over again, but there is nothing to be found to my knowledge.

Any help you can provide me with would be appreciated
Thanks in advance.
BrookeMan

 

[Sideswipe001]

Just to clarify - are the older computers joined to "brookedomain" or "brooke-domain". You said you're joining the newer ones to the latter. Not that I think it should matter, since OWA should let any computer log in.

Usually, though, I've only seen that behavior when the user doesn't specify the domain. If you don't give it the domain, then it assumes you are trying to log into the same domain that the server is a member of. If it fails to find a user account that matches that name in its domain, it will bounce back.

I'm not sure why it would cease to authenticate right. But mostly I don't understand why you're even running 2 domains like that. It's just messy, to me, unless you have a real reason to do it.

 

[BrookeMan]

Thank you for the reply Sideswipe.

The Exchange Server and the other servers are located on the domain, Brookedomain. And the RAS server is on a different domain called, Brooke-Domain. Don?t ask me why they still have it setup like this, but I guess they just don?t want to take the time to change it.

I feel the same way. The way I understand it is, Our Programer did everything on the Domain called Brooke-Domain, before we had the Brookedomain.

When I am logged into the domain, brooke-domain, which is the domain that every computer in our office is joined too, is when i have the problem. If i am not logged into the domain this problem doesn't exist.

So my problem is with Windows XP Pro with Service Pack 1 installed, the only thing i have to do is go to the website, http://mail.brookecorp.com/exchange, and it will bring up the Login Box, and I just type in the username and password and it jumps right in without any problem at all. However, with Service Pack 2 installed, I try to type in the username and password just like it worked on SP1 and it rejects it and kicks the username back to, Brooke-Domain\username, which it won't accept because the Exchange server isn't on that domain is what i am guessing.

I guess to sum it up, I just wondered if there was something different about SP1 and SP2 that makes this work that way it does, err I should say, not work the way it doesn't.