Has anyone used this?
I won an ebay auction and through I'd try it out since the seller accepted it. I went to bidpay.com and setup a Buyers account. I received a confirmation e-mail to activate the account, and activated the account. I then logged out and COULD NOT log back in.
So I clicked the button at the top - "Click here to pay for your auction." I used the same information that I used in creating the new account. Entered credit card info, the seller's info, everything - the transaction completed and I even received a confirmation number at the very end. Happy day!
However - I did not receive one single e-mail confirming the transaction. I STILL can't login, and have received no e-mails other than that first one to activate the initial account. I've tried the Password Reminder form, and it says it can't find my e-mail address! I left a request of info using "Contact Us" on Saturday night, right after all of this, just making sure things were cool. I sent them another e-mail today via the customer service address given in their Terms and Conditions.
SO - QUESTION...is this normal?! (I hope not!). Since its been 4 days now, I have to make absolutely sure they don't send the seller money, because I'm about to send out my own damn money order. What steps should I take. What really disturbs me is that the credit card transaction completed successfully and it even went through a verification page, where it sat for a minute checking the card...then went to a second page saying transaction complete! Unfortuantely, I didn't keep my confirmation number, but we're talking $150 here, so its rather important that the seller doesn't get paid twice!
What would you recommend?
I won an ebay auction and through I'd try it out since the seller accepted it. I went to bidpay.com and setup a Buyers account. I received a confirmation e-mail to activate the account, and activated the account. I then logged out and COULD NOT log back in.
So I clicked the button at the top - "Click here to pay for your auction." I used the same information that I used in creating the new account. Entered credit card info, the seller's info, everything - the transaction completed and I even received a confirmation number at the very end. Happy day!
However - I did not receive one single e-mail confirming the transaction. I STILL can't login, and have received no e-mails other than that first one to activate the initial account. I've tried the Password Reminder form, and it says it can't find my e-mail address! I left a request of info using "Contact Us" on Saturday night, right after all of this, just making sure things were cool. I sent them another e-mail today via the customer service address given in their Terms and Conditions.
SO - QUESTION...is this normal?! (I hope not!). Since its been 4 days now, I have to make absolutely sure they don't send the seller money, because I'm about to send out my own damn money order. What steps should I take. What really disturbs me is that the credit card transaction completed successfully and it even went through a verification page, where it sat for a minute checking the card...then went to a second page saying transaction complete! Unfortuantely, I didn't keep my confirmation number, but we're talking $150 here, so its rather important that the seller doesn't get paid twice!
What would you recommend?
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