- Jan 3, 2006
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Basically, I'm to write an application for logging technical support calls / issues etc. and would like to use the existing customer contacts database to log who called in etc.
I've been informed that LDAP is how I should be retrieving this information. All of our contacts are stored in a public folder called customers, and although I can find this fine using various bits of sample code etc, I can't see how to actually get the information that's in it.
Have I just completely misunderstood how Active Directory works?
I'm writing this in VB .Net, so ideally any code in VB would be appreciated
Most of the samples I've found seem to be about looking up User information from Active Directory, I can't seem ot find anything about simply looking up / reading out contacts...
Many thanks,
James
Edit:
Having had a bit more of a look around, is CDO a better option? Whatever that is of course.
Edit2:
Outlook Object Model looks to be ideal for the sort of things I want to do, I've settled on using this.
Outlook Object Model Overview
I've been informed that LDAP is how I should be retrieving this information. All of our contacts are stored in a public folder called customers, and although I can find this fine using various bits of sample code etc, I can't see how to actually get the information that's in it.
Have I just completely misunderstood how Active Directory works?
I'm writing this in VB .Net, so ideally any code in VB would be appreciated
Most of the samples I've found seem to be about looking up User information from Active Directory, I can't seem ot find anything about simply looking up / reading out contacts...
Many thanks,
James
Edit:
Having had a bit more of a look around, is CDO a better option? Whatever that is of course.
Edit2:
Outlook Object Model looks to be ideal for the sort of things I want to do, I've settled on using this.
Outlook Object Model Overview
