Trojan horse virus problem (generic29.ajge)

Discussion in 'Security' started by Svnla, Dec 7, 2012.

  1. Svnla

    Svnla Lifer

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    Hi all,

    A family members got a Trojan horse virus generic 29.ajge problem on her Dell laptop with Win 7 Home Premium and ZoneAlarm firewall. AVG anti virus notified her but could not removed it. I tried to fix it but could not log on the net.

    I did Google it and the solutions were about edit registries and other fancy stuffs and I am not sure I want to touch it. The computer is working fine, just could not log on the net to update anything so I know that the trojan virus is still on the computer.

    Do any of you have any suggestions or ideas beside completely reformat the HD and install everything (after a full backup of course)? TIA.
     
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  3. lxskllr

    lxskllr Lifer

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