tried installing easy cd 5.0 platinum and now XP doesn't work

kermalou

Diamond Member
Jun 22, 2001
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i tried to install easy cd 5.0 platinum on my new Gateway 700XL (from a hot deal) and while installing, I pushed yes to everything. one of the question i said yes to was that this was not made for xp, well the next time i booted the computer it wouldn't load. it gave me a blue screen that i had never seen before. it said that windown has been shut down for the computer's safety and that I should check the installation of any hardware or software.


i cant access anything, not even the c drive. i called gateway and they told me that I need to reformat the drive and start from scratch. i don't mind that, but i have some files on that computer that i need. any help?

i know this is vague, but i will post more later on.

PLEASE HELP.