Hello,
I have a TrendNet TEW-638APB Access Point in the upstairs playroom. It works just fine for Wireless-N until it crashes. I know it has crashed because it takes out the wired internet on my home network. Browsers will report they can't get to any site until I pull the ethernet cable which runs upstairs from the back of the service provider's router. Internet is instantly restored on all wired devices, then I walk upstairs and pull the power on the TrendNet, wait 10 seconds, put it back in, and plug the ethernet cable back in. Everything works once again at that point.
I actually have two identical TrendNets, so thinking one was dying, I simply swapped in the other. Same thing happens. I ran both of these TrendNets for at least 2 years successfully, I rarely had to reboot either. So I can't explain why neither of them will stay up for more than a few days now. The problems more or less coincided with my desktop computer's upgrade to Win10, but I find that hard to hold responsible. Just one day the internet in the basement would not work, and after extensive troubleshooting, I finally narrowed it down to simply unplugging the TrendNet. I have upgraded one of the TrendNets to the latest firmware, but that does not seem to have helped. I left the other at the older version as a test, but neither will stay up for more than a few days.
Can someone help me troubleshoot this problem? Here is how the home network is set up :
FIBE internet to Sagecom 5250. I have a laptop and desktop wired via ethernet to the back of the Sagecom, along with a very long CAT5a Ethernet cable (the blue cable) running up the stairs to an 8-port Gb Asus Switch. Into that switch, I have an original XBOX, Wii, 360, PS3, XB One, and the TrendNet Access Point. When the problem occurs, I pull the blue cable out of the back of the Sagecom which cuts off wired internet to the Switch. That instantly fixes the wired internet in the basement. Then I go upstairs, reboot the TrendNet, and plug the blue cable back in. Everything works again until the next time it takes out the internet, usually a few days later.
I have a TrendNet TEW-638APB Access Point in the upstairs playroom. It works just fine for Wireless-N until it crashes. I know it has crashed because it takes out the wired internet on my home network. Browsers will report they can't get to any site until I pull the ethernet cable which runs upstairs from the back of the service provider's router. Internet is instantly restored on all wired devices, then I walk upstairs and pull the power on the TrendNet, wait 10 seconds, put it back in, and plug the ethernet cable back in. Everything works once again at that point.
I actually have two identical TrendNets, so thinking one was dying, I simply swapped in the other. Same thing happens. I ran both of these TrendNets for at least 2 years successfully, I rarely had to reboot either. So I can't explain why neither of them will stay up for more than a few days now. The problems more or less coincided with my desktop computer's upgrade to Win10, but I find that hard to hold responsible. Just one day the internet in the basement would not work, and after extensive troubleshooting, I finally narrowed it down to simply unplugging the TrendNet. I have upgraded one of the TrendNets to the latest firmware, but that does not seem to have helped. I left the other at the older version as a test, but neither will stay up for more than a few days.
Can someone help me troubleshoot this problem? Here is how the home network is set up :
FIBE internet to Sagecom 5250. I have a laptop and desktop wired via ethernet to the back of the Sagecom, along with a very long CAT5a Ethernet cable (the blue cable) running up the stairs to an 8-port Gb Asus Switch. Into that switch, I have an original XBOX, Wii, 360, PS3, XB One, and the TrendNet Access Point. When the problem occurs, I pull the blue cable out of the back of the Sagecom which cuts off wired internet to the Switch. That instantly fixes the wired internet in the basement. Then I go upstairs, reboot the TrendNet, and plug the blue cable back in. Everything works again until the next time it takes out the internet, usually a few days later.