TrendNet Access point keeps crashing

Bat123Man

Member
Nov 14, 2006
191
4
81
Hello,

I have a TrendNet TEW-638APB Access Point in the upstairs playroom. It works just fine for Wireless-N until it crashes. I know it has crashed because it takes out the wired internet on my home network. Browsers will report they can't get to any site until I pull the ethernet cable which runs upstairs from the back of the service provider's router. Internet is instantly restored on all wired devices, then I walk upstairs and pull the power on the TrendNet, wait 10 seconds, put it back in, and plug the ethernet cable back in. Everything works once again at that point.

I actually have two identical TrendNets, so thinking one was dying, I simply swapped in the other. Same thing happens. I ran both of these TrendNets for at least 2 years successfully, I rarely had to reboot either. So I can't explain why neither of them will stay up for more than a few days now. The problems more or less coincided with my desktop computer's upgrade to Win10, but I find that hard to hold responsible. Just one day the internet in the basement would not work, and after extensive troubleshooting, I finally narrowed it down to simply unplugging the TrendNet. I have upgraded one of the TrendNets to the latest firmware, but that does not seem to have helped. I left the other at the older version as a test, but neither will stay up for more than a few days.

Can someone help me troubleshoot this problem? Here is how the home network is set up :

FIBE internet to Sagecom 5250. I have a laptop and desktop wired via ethernet to the back of the Sagecom, along with a very long CAT5a Ethernet cable (the blue cable) running up the stairs to an 8-port Gb Asus Switch. Into that switch, I have an original XBOX, Wii, 360, PS3, XB One, and the TrendNet Access Point. When the problem occurs, I pull the blue cable out of the back of the Sagecom which cuts off wired internet to the Switch. That instantly fixes the wired internet in the basement. Then I go upstairs, reboot the TrendNet, and plug the blue cable back in. Everything works again until the next time it takes out the internet, usually a few days later.
 

Bat123Man

Member
Nov 14, 2006
191
4
81
Anyone? Someone must have seen something similar in the past. It just happened again this morning. I pulled the blue cable, internet here in the basement instantly starts working again. I walk upstairs, pull the power cable from the TrendNet, wait 10 seconds, plug it back in, and then come back down here and plug the blue cable back in. Now all devices are back in business.
 

Bat123Man

Member
Nov 14, 2006
191
4
81
Seems I get anywhere from 3-6 days between crashes when it floods the network and I have to reset it. I swapped in its pair, same thing.