- Jan 27, 2002
- 5,385
- 0
- 71
My son has a Tracfone that is hardly ever used. We bought it for him when he goes on field trips with his school or an afterschool activity. I fail to see the need why a kid needs a cell phone to yap or text message all day. You'd think it was a matter of national fucking security they way they pound on those keys all day. When I was kid I never needed one but then there were payphones all over the place when I was kid. So this phone is for emergency use only.
Well it had been sometime since we used it so I went online and bought $20's worth of airtime. When I went to enter the SIM number it came back with I needed to call the company. This is after enter my credit card info 3 different times. Thier website is a bitch to navigate thru. I felt like a fucking mouse trying to find the damn cheese.
So I called the company and I have to listen to a half a fucking hour of bullshit choices before I can talk to a person. Then when I get a person the only fucking thing I understand is "Charlie". Any way seems the phone has not been used in so long that they need to send me another SIM card. I do not want another SIM card, I need the phone now not four days from now. So I ask for a refund. Then I ask "Charlie" where the call center is located at. The only thing I understand the whole time he was babbling is "Ghana". WTF I ask myself I thought all the people in Africa were to busy dieing from aids, over throwing the lastest coup or too weak from hunger to answer their fucking phones. Hell I was surprised they had phones. Tracfone listen to me, just because you slap the name "Charlie" on someone ignorant foriegn fuck named Obole and hand him a phone does not make him a customer service rep. So I hang up.
I call back and wait the half a fucking hour again. This time I did a little better....... I understood "Hello", "Cristina" and "help". I asked where the call center is and all I understood this time was "Belize". I thought well "Understanding ever fourth word is not bad and they are in a located in place who's name ends in America" So I go thru the whole thing again. By time I was throwing in "Useless piece of shit company" "What the fuck did you say?" "I am so pissed I wish I could pull your useless CEO thru phone and beat the everloving shit out him." After another 20 minute wait I am transferd to the return department. "Tony" answered the call or least I think his name was Tony. Fuck it, it could have been "Pony" or "Pony Boy". Great I thought to myself I am talking to Miguel who thinks he is some misunderstood teenager from the 60's in a S.E. Hinton book. After listening for another 10 minutes of incoherent babble the only thing I understand is "No reeefund" I ask "WTF you mean no refund?". Again he starts yammerng and I interrupt and ask him to "take the shit of out his mouth." This time I understand the whole line "Sheeet Sir what sheet" Once again I told him the shit that was in his mouth. Then I get "No reeefund" again. "Fuck me running" I think to myself "How in the world do people tolerate this???? How can this company still be in business with this shit going". I then tell Miguel aka "Pony Boy" when he can say the word "we" and it does not sound like "pee" to call me back so we can talk.
So I called my bank and had the charges stopped
EDIT: So I guess my career as a comedy writer is a no go huh
Well it had been sometime since we used it so I went online and bought $20's worth of airtime. When I went to enter the SIM number it came back with I needed to call the company. This is after enter my credit card info 3 different times. Thier website is a bitch to navigate thru. I felt like a fucking mouse trying to find the damn cheese.
So I called the company and I have to listen to a half a fucking hour of bullshit choices before I can talk to a person. Then when I get a person the only fucking thing I understand is "Charlie". Any way seems the phone has not been used in so long that they need to send me another SIM card. I do not want another SIM card, I need the phone now not four days from now. So I ask for a refund. Then I ask "Charlie" where the call center is located at. The only thing I understand the whole time he was babbling is "Ghana". WTF I ask myself I thought all the people in Africa were to busy dieing from aids, over throwing the lastest coup or too weak from hunger to answer their fucking phones. Hell I was surprised they had phones. Tracfone listen to me, just because you slap the name "Charlie" on someone ignorant foriegn fuck named Obole and hand him a phone does not make him a customer service rep. So I hang up.
I call back and wait the half a fucking hour again. This time I did a little better....... I understood "Hello", "Cristina" and "help". I asked where the call center is and all I understood this time was "Belize". I thought well "Understanding ever fourth word is not bad and they are in a located in place who's name ends in America" So I go thru the whole thing again. By time I was throwing in "Useless piece of shit company" "What the fuck did you say?" "I am so pissed I wish I could pull your useless CEO thru phone and beat the everloving shit out him." After another 20 minute wait I am transferd to the return department. "Tony" answered the call or least I think his name was Tony. Fuck it, it could have been "Pony" or "Pony Boy". Great I thought to myself I am talking to Miguel who thinks he is some misunderstood teenager from the 60's in a S.E. Hinton book. After listening for another 10 minutes of incoherent babble the only thing I understand is "No reeefund" I ask "WTF you mean no refund?". Again he starts yammerng and I interrupt and ask him to "take the shit of out his mouth." This time I understand the whole line "Sheeet Sir what sheet" Once again I told him the shit that was in his mouth. Then I get "No reeefund" again. "Fuck me running" I think to myself "How in the world do people tolerate this???? How can this company still be in business with this shit going". I then tell Miguel aka "Pony Boy" when he can say the word "we" and it does not sound like "pee" to call me back so we can talk.
So I called my bank and had the charges stopped
EDIT: So I guess my career as a comedy writer is a no go huh
Facebook
Twitter