- Nov 27, 2001
- 1,026
- 7
- 81
I've been having a problem with loosing Internet access. The following is going under the assumption that it may be this Router. The F/W is ww-drt.
The problem has happened more than once, mostly recently. I did upgrade the F/W to 33772 from 33555 a week ago, I don't know if that has made matters worse.
This is all wired Networking, not WiFi.
Specifically, what appears to be happening is it starts out with high latency, or lack of responding to clicking on links withing web pages. It sits for second, then responds. It gets worse until I loose the Internet altogether. Once the Modem rebooted by itself, the other times I did am manual reboot or reset.
I'm not sure it's a Modem (or Spectrum problem, believe it or not). I already have changed out the Modem a couple of weeks ago for a similar problem which doing so did correct.
Now, I'm running a backup Router (Asus RT-N12 D1) which pales compared to the 3600. The dropping the connection hasn't happened yet, but it's too early to tell.
This problem is made worse by the lame and inaccurate indicator LED's on this Zoom 5341 Modem. They can all show ok including the "Online" LED (which is poorly named), but with no Internet access. RF levels are ok, both up & downstream, S/N ratios are also.
Other than thru my browser, I really know that access is lost when one or both 'line' LED's on my OBi202 ATA go dark.
It just seems that something is 'knocking' me 'Offline' or chocking access. The last two times I was just jumping around within & between web sites and forums. Surely nothing 'taxing'. I eventually get 'Could not connect' (mostly timeouts) or similar messages when I go to navigate.
Other than updating the F/W, I have even reset the Router to defaults. I looked at the Router log (which took some navigating around to get it enabled), but it didn't seem to show anything meaningful. I don't have that log I can post.
I really don't want to get another Router, but this is ridiculous.
The problem has happened more than once, mostly recently. I did upgrade the F/W to 33772 from 33555 a week ago, I don't know if that has made matters worse.
This is all wired Networking, not WiFi.
Specifically, what appears to be happening is it starts out with high latency, or lack of responding to clicking on links withing web pages. It sits for second, then responds. It gets worse until I loose the Internet altogether. Once the Modem rebooted by itself, the other times I did am manual reboot or reset.
I'm not sure it's a Modem (or Spectrum problem, believe it or not). I already have changed out the Modem a couple of weeks ago for a similar problem which doing so did correct.
Now, I'm running a backup Router (Asus RT-N12 D1) which pales compared to the 3600. The dropping the connection hasn't happened yet, but it's too early to tell.
This problem is made worse by the lame and inaccurate indicator LED's on this Zoom 5341 Modem. They can all show ok including the "Online" LED (which is poorly named), but with no Internet access. RF levels are ok, both up & downstream, S/N ratios are also.
Other than thru my browser, I really know that access is lost when one or both 'line' LED's on my OBi202 ATA go dark.
It just seems that something is 'knocking' me 'Offline' or chocking access. The last two times I was just jumping around within & between web sites and forums. Surely nothing 'taxing'. I eventually get 'Could not connect' (mostly timeouts) or similar messages when I go to navigate.
Other than updating the F/W, I have even reset the Router to defaults. I looked at the Router log (which took some navigating around to get it enabled), but it didn't seem to show anything meaningful. I don't have that log I can post.
I really don't want to get another Router, but this is ridiculous.