TP-Link, Archer A10. 14 months old. It was running perfectly fine until about one month ago when it randomly started dropping my connection, both ethernet and wifi. Problem continued and became worse to where it's been dropping 5-6 times a day. Got in touch with support and we arranged a remote hook up to see what's happening. It didn't go well. He insisted I do a factory reset. I didn't want to but I went along. He then "upgraded" to some beta version firmware to replace the latest one that was already installed. 2.5 hour call with Tech Li in China and he concluded:
"This issue seems to be related to the IP renew for A10 from the ISP. As you know, A10 has WAN IP to access internet, and has time for this IP, and need to apply for another period time for this IP."
What does this mean and is it legit? Do I run this by my ISP, (Xfinity), for a solution?
Thank you.
"This issue seems to be related to the IP renew for A10 from the ISP. As you know, A10 has WAN IP to access internet, and has time for this IP, and need to apply for another period time for this IP."
What does this mean and is it legit? Do I run this by my ISP, (Xfinity), for a solution?
Thank you.