Toyota to cover engine residue costs on U.S. autos

[NFS4]

They're offering to pay up; looks good to me
http://auto.com/industry/iwirj4_20020404.htm


<< The fourth-largest automaker in the U.S. will cover repairs and rental car or storage fees for owners of models including the Camry, Avalon and Lexus ES300 sedans and RX300 sport-utilities with oil buildup, spokesman Mike Michels said. Coverage spans eight years from purchase on U.S. autos sold from 1997 to 2002 with 2.2-liter, 4-cylinder and 3-liter, V-6 engines.

Toyota's current warranty doesn't cover residue. While the backup occurs when customers fail to change oil regularly, rather than from engine flaws, Japan's largest automaker said it made the change to maintain customer loyalty in the world's biggest auto market. The program affects a few hundred autos out of millions sold, Michels said. >>

 

[goodoptics]

Thanks. My mom has a 2000 Camry V6.

 

[SuperTool]

Let's see, they lie in your face, and you are saying they are too kind.
There is documented evidence of people who change oil regularly developing these sorts of problems. Toyota blamed and mistreated these people until there was a public outcry, which was starting to damage their reputation, so they caved in. They still blame the customer, instead of their own engineers or quality controls. Yeah, they are TOO kind. :|

 

[NFS4]

<< Let's see, they lie in your face, and you are saying they are too kind.
There is documented evidence of people who change oil regularly developing these sorts of problems. Toyota blamed and mistreated these people until there was a public outcry, which was starting to damage their reputation, so they caved in. They still blame the customer, instead of their own engineers or quality controls. Yeah, they are TOO kind. :| >>


What documented evidence? The only thing I've heard of this is a passing reference in a Nissan fanboy thread.

 

[ElFenix]

/me wonders how the posts here would be different if it was ford doing the exact same thing?

 

[InverseOfNeo]

i wish my camry is covered under that, too bad I have a 93........would be nice to get a free engine cleaning out of it

 

[SuperTool]

<< /me wonders how the posts here would be different if it was ford doing the exact same thing? >>



People pay extra money for toyotas not to be dealing with this sort of treatment.



<< What documented evidence? The only thing I've heard of this is a passing reference in a Nissan fanboy thread. >>


Yeah, Toyota is willing to accept this sort of liability because it's not their fault.

How come Nissan engines don't develop these sorts of problems. Oh yeah, I guess Nissan buyers must be smarter and change their oil regularly. Makes sense, since they bought Nissans after all.

 

[NFS4]

<<

<< /me wonders how the posts here would be different if it was ford doing the exact same thing? >>



People pay extra money for toyotas not to be dealing with this sort of treatment.



<< What documented evidence? The only thing I've heard of this is a passing reference in a Nissan fanboy thread. >>


Yeah, Toyota is willing to accept this sort of liability because it's not their fault.

How come Nissan engines don't develop these sorts of problems. Oh yeah, I guess Nissan buyers must be smarter and change their oil regularly. Makes sense, since they bought Nissans after all. >>


Still waiting on the evidence

 

[gopunk]

<<

<< /me wonders how the posts here would be different if it was ford doing the exact same thing? >>



People pay extra money for toyotas not to be dealing with this sort of treatment. >>



huh? i thought they paid extra money because the cars are more reliable and fit their needs better. toyota's aren't luxury cars...

 

[ElFenix]

castrol or another oil maker said that it was coolant seepage or something that made the oil screw up. not user error. i'm inclined to believe them a little quicker than toyota.

 

[NFS4]

I wonder why our 2002 Highlander Limited (RX300 clone) isn't covered? It has the 3.0 liter V6.

 

[SuperTool]

<< Still waiting on the evidence >>


I am also waiting on the evidence that all the cases of engine sludge are related to people not regularly changing oil.
I guess a huge company like Toyota, which mind you spends billions on research, can make a broad statement about all these cases without any shred of evidence to support it, and you suck it up at face value. But when I come here and reffer to cases where people have changed their oil at recommended intervals, and all of the sudden I need to give you some sort of thesis. Get your head straight.

 

[Evadman]

Such Negitivity goin on here. Please think a little guys, no need to flame.

 

[NFS4]

<<

<< Still waiting on the evidence >>


I am also waiting on the evidence that all the cases of engine sludge are related to people not regularly changing oil.
I guess a huge company like Toyota, which mind you spends billions on research, can make a broad statement about all these cases without any shred of evidence to support it, and you suck it up at face value. But when I come here and reffer to cases where people have changed their oil at recommended intervals, and all of the sudden I need to give you some sort of thesis. Get your head straight. >>



1) Toyota is the company that builds the cars/engines, I'd be more inclined to believe something from them involving their vehicles
2) You are a mere mortal like the rest of us Not saying that I don't believe you, just that I'd like to see some evidence pointing to that. Testomonies, reports, news clipping, article, etc...

 

[Lithium381]

toyota rocks!

 

[SuperTool]

Link


<<
Donna of Winter Park FL (1/9/02):
I bought a Toyota Seinna minivan one year ago new,
it had 114 miles on it. I took it in for oil change at 3800
miles and got anouther oil change from Toyota at
13,000 miles. My service guy told me I sould dump
the car as soon as possible, that the engine is
sludged really bad and it would not last one year if I
dont get the oil changed every 1000 miles.

I have talked to other techs and thay told me no way
at 13000 miles sould this car be so bad. So I called
back Mike at Toyota and told him of my findings and
he said all the v-6 engines are heating up so bad
that it's cooking that oil and turning it to mud like mine
if it is not changed every 3000 miles. He told me my
engine is basically no good and it will blow. I just cant
see how this could be possiable on a new vehicle
even if I missed a recommended maintenance. Also I
was told that anything pertaining these repairs or any
others concerning the engine is not covered by
warranties. I still owe 5 years of payments.

>>

 

[NFS4]

<< Link


<<
Donna of Winter Park FL (1/9/02):
I bought a Toyota Seinna minivan one year ago new,
it had 114 miles on it. I took it in for oil change at 3800
miles and got anouther oil change from Toyota at
13,000 miles. My service guy told me I sould dump
the car as soon as possible, that the engine is
sludged really bad and it would not last one year if I
dont get the oil changed every 1000 miles.

I have talked to other techs and thay told me no way
at 13000 miles sould this car be so bad. So I called
back Mike at Toyota and told him of my findings and
he said all the v-6 engines are heating up so bad
that it's cooking that oil and turning it to mud like mine
if it is not changed every 3000 miles. He told me my
engine is basically no good and it will blow. I just cant
see how this could be possiable on a new vehicle
even if I missed a recommended maintenance. Also I
was told that anything pertaining these repairs or any
others concerning the engine is not covered by
warranties. I still owe 5 years of payments.

>>

>>



Thank you, that's all I asked for...although 9200 miles on an oil change looks rather long doesn't it? I get mine changed every 3,000 in my '95 Camry

Looks like Nissan has some gremlins too


<< We used to say that we get relatively few complaints about Nissan. We no longer say that. But what's still true is that the complaints we receive are unanimous in their view that Nissan USA runs a disgraceful consumer service operation. The company also has a poor record of dealing with air bag injuries suffered by its customers. And don't even ask how their leasing divison treats customers at the end of their lease. >>


http://www.consumeraffairs.com/automotive/nissan.html

 

[Lucky]

<<

<<

<< /me wonders how the posts here would be different if it was ford doing the exact same thing? >>



People pay extra money for toyotas not to be dealing with this sort of treatment. >>



huh? i thought they paid extra money because the cars are more reliable and fit their needs better. toyota's aren't luxury cars... >>




My stepmom's new avalon is a luxury car. Dont see how you would classify it as anything *but* one.

 

[tcsenter]

<< There is documented evidence of people who change oil regularly developing these sorts of problems. >>

Still waiting on the evidence...

Then he provides a link to a case that supports the opposite of "regular" oil changes:

"I took it in for oil change at 3800 miles and got anouther oil change from Toyota at
13,000 miles."

Hmm...let's see here. 13,000 miles - 3800 miles = 9200 miles between oil changes! Unless she's using Amsoil and a bypass filter, 9200 miles if FAR longer than any auto manufacturer recommends. Good work at supporting Toyota's position there, Sherlock!

 

[NFS4]

<< Hmm...let's see here. 13,000 miles - 3800 miles = 9200 miles between oil changes! Unless she's using Amsoil and a bypass filter, 9200 miles if FAR longer than any auto manufacturer recommends. Good work at supporting Toyota's position there, Sherlock! >>


Actually, some V6 engines (like the 3.2's in the Mercedes) and the I6's in the BMW can go up to 15,000 miles between oil changes depending on how you drive. I still have trouble with that though (at least in my mind), b/c I'm used to changing every 3,000.

That being said, I get my oil changed every 3,000 miles on my '95 Camry.

 

[QTPie]

LOL. C'mon, guys. Toyota makes more liable cars (than GM brand equivalent.) And don't flame me for this. Just my opinion.

Just remember to change the oil every 3,000 miles. You don't need to put any fancy oil treatment additives (i.e. Prolong, Z Max, etc.), just plain 10-30W for cars under 90K, 10-40W for cars under 130K and 10-50W for car above 130K.

My old 86 Corolla was still running great at 265,000 miles before I sold it last year. Couple weeks ago, I saw it still running on the road.

 

[Lucky]

<<

<< There is documented evidence of people who change oil regularly developing these sorts of problems. >>

Still waiting on the evidence...

Then he provides a link to a case that supports the opposite of "regular" oil changes:

"I took it in for oil change at 3800 miles and got anouther oil change from Toyota at
13,000 miles."

Hmm...let's see here. 13,000 miles - 3800 miles = 9200 miles between oil changes! Unless she's using Amsoil and a bypass filter, 9200 miles if FAR longer than any auto manufacturer recommends. Good work at supporting Toyota's position there, Sherlock! >>




I believe I had read 7500 was what was recommended when there was a thread on this a week ago or so.

 

[NFS4]

<<

<<

<< There is documented evidence of people who change oil regularly developing these sorts of problems. >>

Still waiting on the evidence...

Then he provides a link to a case that supports the opposite of "regular" oil changes:

"I took it in for oil change at 3800 miles and got anouther oil change from Toyota at
13,000 miles."

Hmm...let's see here. 13,000 miles - 3800 miles = 9200 miles between oil changes! Unless she's using Amsoil and a bypass filter, 9200 miles if FAR longer than any auto manufacturer recommends. Good work at supporting Toyota's position there, Sherlock! >>




I believe I had read 7500 was what was recommended when there was a thread on this a week ago or so. >>


Every mechanic I've talked to (and gearhead) has told me 3,000.

 

[Mill]

3,000 miles and you need to change the oil and filter. This is in normal everyday driving.

If you are hard on your car or race at a track sometimes 1500.

Evan

 

[Lucky]

<<

<<

<<

<< There is documented evidence of people who change oil regularly developing these sorts of problems. >>

Still waiting on the evidence...

Then he provides a link to a case that supports the opposite of "regular" oil changes:

"I took it in for oil change at 3800 miles and got anouther oil change from Toyota at
13,000 miles."

Hmm...let's see here. 13,000 miles - 3800 miles = 9200 miles between oil changes! Unless she's using Amsoil and a bypass filter, 9200 miles if FAR longer than any auto manufacturer recommends. Good work at supporting Toyota's position there, Sherlock! >>




I believe I had read 7500 was what was recommended when there was a thread on this a week ago or so. >>


Every mechanic I've talked to (and gearhead) has told me 3,000. >>




Well thats fine but some manufacturers recommend 7500. Can you find the previous thread relating to this sludge problem? I've even done full text searches and I cant come up with it.