Aloha to all. It has been a while since I posted here and great to be back. A few days ago after my Toshiba had downloaded a bunch of MS updates from the web, I turned my laptop off but it didn't shut off until all the updates had installed and configured which I didn't find unusual. Next day, my computer would bluescreen and reboot. It did a continual BSOD and reboot cycle until I shut it off. I notice that before the BSOD, at the Windows splashscreen there would be color bars right across the screen as seen in this photo:
Toshiba screen photo
I have a feeling that the video card or video card memory is dust. I tried reinstalling the OS by using the recovery disc and still the laptop experiences the BSOD and rebooting loop. Could anyone give me some idea what is going on and if there is anything I could do to remedy the situation. I already called Toshiba and fortunately I have an extended warranty that covers almost any computer issues and will do all repairs in home. Is the video card easy to replace (user replacable) or do I have to get the sevice tech to do it...whenever that would be. Mahalo in advance.
Toshiba screen photo
I have a feeling that the video card or video card memory is dust. I tried reinstalling the OS by using the recovery disc and still the laptop experiences the BSOD and rebooting loop. Could anyone give me some idea what is going on and if there is anything I could do to remedy the situation. I already called Toshiba and fortunately I have an extended warranty that covers almost any computer issues and will do all repairs in home. Is the video card easy to replace (user replacable) or do I have to get the sevice tech to do it...whenever that would be. Mahalo in advance.