• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Too many TSBs on my car

  • Thread starter Thread starter OS
  • Start date Start date
OS

OS

Lifer
I have a 2003 accord. The brakes have gone all to hell, it makes shudders pretty bad under braking. There is a TSB on the brakes, the rotors are probably warped. The thing is, I have OE wheels/lugs from other generation accords on my car and i don't want them to bitch that the wheels caused the problem.

Another TSB, apparently early production accords also have weak motor mounts which causes extra vibration. I do have some shaking at idle and it probably should be looked at, but I took off the intake silencer and they might bitch about that also.

I can put the wheels back on tonight no problem, but to put back the silencer i have to pull apart the whole front end of the car again and i have an appointment tomorrow. This sucks.
 
Dude, if the Honda dealer bitches to you about that go complain to the service manager. If that gets you nowhere send a letter (not e-mail) to corporate. That's complete BS that wheels would case your rotors to warp and you know it. As for the intake thing, everyone and their mom knows that's for noise purposes. It's called a resonator afterall. Just take it in. If one dealer doesn't like it take it to a different one. Its not like you've completely changed the car from the way it was when you bought it.
 
What are they going to bitch about? TSB's are not recalls and it is not free to have a TSB repaired. You're going to be paying them for the work, they aren't going to give two sh!ts what you've done to the car because they are getting money from you.

ZV
 
Originally posted by: NutBucket
But what about denying warranty claims Zen?
Click to expand...
TSB != Warranty. You pay to repair a TSB.

And it's not like they're goint to write down his VIN, list the specific mods, and send it in to some big Honda Corporate database. If he has warranty work later and this dealership has given him trouble, then he can just go to another one. Besides, if these things are, in fact, things that void the warranty according to the way it is worded, then masking them later on is fraud and I don't have any sympathy. I'm not saying that he shouldn't modify his car, but anyone knows that with modifications, you're taking your chances with the warranty and he should accept that he may be voiding certain parts of it.

ZV
 
Originally posted by: Zenmervolt
Originally posted by: NutBucket
But what about denying warranty claims Zen?
Click to expand...
TSB != Warranty. You pay to repair a TSB.

ZV
Click to expand...

i've never had to pay for a TSB on my car. in fact, if they told me to, i'd sue them. its a defect in the product, pure and simple.
 
Originally posted by: Zenmervolt
Originally posted by: NutBucket
But what about denying warranty claims Zen?
Click to expand...
TSB != Warranty. You pay to repair a TSB.

ZV
Click to expand...

If the brakes fail prematurely (I know he's got less then 20k on his car) and the motor vibrates more then it should that falls under warranty. You're also gonna tell me motor mounts fail that quickly?
 
Originally posted by: NutBucket
Originally posted by: Zenmervolt
Originally posted by: NutBucket
But what about denying warranty claims Zen?
Click to expand...
TSB != Warranty. You pay to repair a TSB.

ZV
Click to expand...
If the brakes fail prematurely (I know he's got less then 20k on his car) and the motor vibrates more then it should that falls under warranty. You're also gonna tell me motor mounts fail that quickly?
Click to expand...
Brakes are almost never covered under warranty. They are a "wearable item".

Motor mounts would be and there's no way that changing an intake would void the section of the warranty regarding them. I had thought that he was referring to non-failed items and was trying to get them fixed before they had failed. See my edits to the post above.

ZV
 
No Zen is right - bR's PDF proves that if you read the out of warranty part. But all TSB's for the Accord that is still under warranty is covered by the warranty.
 
Originally posted by: Zenmervolt I had thought that he was referring to non-failed items and was trying to get them fixed before they had failed. See my edits to the post above.

ZV
Click to expand...
TSBs != warranties huh? nice attempt at a cya, too bad it failed miserably!

😛
 
Originally posted by: Confused
Originally posted by: bR
Text 😀
Click to expand...

I don't notice any mention of anything called rotors on there.


Oh yeah, that's right, that's because they are called brake discs



😉
Click to expand...
its also wheels, but people have a maddening ability to refer to only the outer edge of the wheel
 
Originally posted by: ElFenix
Originally posted by: Zenmervolt
Originally posted by: NutBucket
But what about denying warranty claims Zen?
Click to expand...
TSB != Warranty. You pay to repair a TSB.

ZV
Click to expand...

i've never had to pay for a TSB on my car. in fact, if they told me to, i'd sue them. its a defect in the product, pure and simple.
Click to expand...
It depends. A lot of items with a TSB will be covered if you're under warranty, but otherwise you WILL pay for them. Almost nobody (I was one of the lucky ones!) has been able to get their ignition coils replaced on their 00 maximas once the car left its 36,000 warranty. I bitched and got it, but most people - even though there is a TSB - are not so lucky once the car is out of 36,000.
 
Originally posted by: Skoorb
It depends. A lot of items with a TSB will be covered if you're under warranty, but otherwise you WILL pay for them. Almost nobody (I was one of the lucky ones!) has been able to get their ignition coils replaced on their 00 maximas once the car left its 36,000 warranty. I bitched and got it, but most people - even though there is a TSB - are not so lucky once the car is out of 36,000.
Click to expand...

while it may be true that it isn't worth time/effort to take them to court, i guarantee that is a valid claim when they designed the product wrong in the first place. i might pay just to get my car back but then i'm suing because i have nothing better to do.
 
Originally posted by: Zenmervolt
No. All it says is that the normal warranty applies, and that out of warranty work may be considered for goodwill repair.

ZV
Click to expand...

and you said that TSBs aren't covered by warranty. so, pwned!
 
Originally posted by: ElFenix
Originally posted by: Zenmervolt I had thought that he was referring to non-failed items and was trying to get them fixed before they had failed. See my edits to the post above.

ZV
Click to expand...
TSBs != warranties huh? nice attempt at a cya, too bad it failed miserably!

😛
Click to expand...
No, the TSB is not itself a warranty. If there is a TSB on an item that is not covered by the warranty, you pay. If a TSB happens to fall under the umbrella of the original warranty then it is, of course, covered. But no TSB is covered if the item is not under the original warranty or if the car is out of warranty. And no TSB is covered unless there is a failure that would cause it to fall under warranty.

If the parts have not failed, then the TSB does not entitle the owner to a free replacement of the non-failed parts. The TSB, in and of itself, does not constitute a separate warranty, nor does it constitute a recall in which non-failed parts will be replaced without charge.

ZV
 
Originally posted by: ElFenix
Originally posted by: Skoorb
It depends. A lot of items with a TSB will be covered if you're under warranty, but otherwise you WILL pay for them. Almost nobody (I was one of the lucky ones!) has been able to get their ignition coils replaced on their 00 maximas once the car left its 36,000 warranty. I bitched and got it, but most people - even though there is a TSB - are not so lucky once the car is out of 36,000.
Click to expand...

while it may be true that it isn't worth time/effort to take them to court, i guarantee that is a valid claim when they designed the product wrong in the first place. i might pay just to get my car back but then i'm suing because i have nothing better to do.
Click to expand...
This really is the matter of recall vs. tsb. There are a ton of tsbs out on almost any car. I simply can't go to nissan with my car out of warranty and get them to cover it. So many people on the maxima forums have tried, and it's no ball. Surely one of them there would have looked into the legal logistics of it.
 
Originally posted by: ElFenix
Originally posted by: Zenmervolt
No. All it says is that the normal warranty applies, and that out of warranty work may be considered for goodwill repair.

ZV
Click to expand...
and you said that TSBs aren't covered by warranty. so, pwned!
Click to expand...
No, I did not. See my post above this one.

ZV
 
Hmm... the brake pads and the clutch disc in my car are covered under the 3/36 Wear Item Limited Warranty. I don't believe that Honda has the same coverage, but rotors are not considered a wear item.

Warranties cannot be voided for any reason, except time or mileage expiration. Modifications can cause warranty claims to be denied on a case-by-case basis, but the dealer or manufacturer must be able to prove that the modification directly affected the part that failed. With a TSB in place, it would be difficult for the dealer or manufacturer to make such a claim, as they have already acknowledged (in the TSB) that the existence of the problem is widespread.

edit: the above assumes that the parts did in fact fail and the vehicle's warranty has not yet expired, 2 assumptions which can be easily made from the OP.
 
Originally posted by: Skoorb
Originally posted by: ElFenix
Originally posted by: Skoorb
It depends. A lot of items with a TSB will be covered if you're under warranty, but otherwise you WILL pay for them. Almost nobody (I was one of the lucky ones!) has been able to get their ignition coils replaced on their 00 maximas once the car left its 36,000 warranty. I bitched and got it, but most people - even though there is a TSB - are not so lucky once the car is out of 36,000.
Click to expand...

while it may be true that it isn't worth time/effort to take them to court, i guarantee that is a valid claim when they designed the product wrong in the first place. i might pay just to get my car back but then i'm suing because i have nothing better to do.
Click to expand...
This really is the matter of recall vs. tsb. There are a ton of tsbs out on almost any car. I simply can't go to nissan with my car out of warranty and get them to cover it. So many people on the maxima forums have tried, and it's no ball. Surely one of them there would have looked into the legal logistics of it.
Click to expand...

All a TSB is is a "known issue". If a customer complains about this then here is the solution. Like Zen said, it doesn't entitle you to free replacement, even if the car is under warranty. But in most cases, if the car is under warranty it will be covered. Once a car is out of warranty that's it. The manufacturer is under no obligation to provide free repairs, period. The exception is a recall.
 
Originally posted by: Skoorb
Originally posted by: ElFenix
Originally posted by: Skoorb
It depends. A lot of items with a TSB will be covered if you're under warranty, but otherwise you WILL pay for them. Almost nobody (I was one of the lucky ones!) has been able to get their ignition coils replaced on their 00 maximas once the car left its 36,000 warranty. I bitched and got it, but most people - even though there is a TSB - are not so lucky once the car is out of 36,000.
Click to expand...
while it may be true that it isn't worth time/effort to take them to court, i guarantee that is a valid claim when they designed the product wrong in the first place. i might pay just to get my car back but then i'm suing because i have nothing better to do.
Click to expand...
This really is the matter of recall vs. tsb. There are a ton of tsbs out on almost any car. I simply can't go to nissan with my car out of warranty and get them to cover it. So many people on the maxima forums have tried, and it's no ball. Surely one of them there would have looked into the legal logistics of it.
Click to expand...
You are exactly correct. A TSB is intended to notify service personnel of problems with a certain model of vehicle that are common, but not widespread enough to trigger a recall. There is no legal prescedent that says items covered by TSB's must be replaced for free once the car is out of warranty period.

ZV

EDIT: NutBucket beat me to it. 🙂
 
All a TSB is is a "known issue". If a customer complains about this then here is the solution. Like Zen said, it doesn't entitle you to free replacement, even if the car is under warranty. But in most cases, if the car is under warranty it will be covered. Once a car is out of warranty that's it. The manufacturer is under no obligation to provide free repairs, period. The exception is a recall.
Click to expand...
That's what I've found from the maxima forums, which is why I was very thrilled when Nissan, after a letter, actually covered me on my ignition coils fully 23k past the 3/36 warranty 🙂
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top