I read this article in the local news today. Although local in nature, the article brings up a good point that affects us all. I'm interested in knowing what you all think about how far should police go when enforcing theft laws. Zero tolerance? $10? $1000?
Background: Woodman's is a local grocery store and has a reputation for being cheaper than the other local stores. I've only been to one of them -it's very large and always crowded.
As you read the article, think about these questions.
1. To what degree should police enforce the law?
2. If you don't think it should be zero tolerance, what limit (dollar or otherwise) would you set?
3. Some of the commenters (below the article) suggested a ticket system for shoplifting, similar to traffic tickets, to reduce the amount of time the courts/cops spend on these crimes. What other alternatives can you think of?
Woodman's accounts for 70 percent of all retail theft calls at large grocery stores
Here's my opinion:
1. Police should have zero tolerance. Anything else sends the message that it's okay to steal as long as you don't steal too much. Once that message is sent, you'll get an increase in the number of crimes. This doesn't mean that police should patrol more (which costs more), but they should respond to every reported crime, especially if there are witnesses and cameras.
Of course, this means police need more money (assuming that they are already operating at full capacity). Increasing fines would pay for this.
2. Zero tolerance.
3. I like the idea of a ticket system, but have no idea how it would be implemented and enforced.
Cliffs:
Grocery store reports many shoplifters.
Police say it costs them a lot of man-hours and don't want to show up.
Background: Woodman's is a local grocery store and has a reputation for being cheaper than the other local stores. I've only been to one of them -it's very large and always crowded.
As you read the article, think about these questions.
1. To what degree should police enforce the law?
2. If you don't think it should be zero tolerance, what limit (dollar or otherwise) would you set?
3. Some of the commenters (below the article) suggested a ticket system for shoplifting, similar to traffic tickets, to reduce the amount of time the courts/cops spend on these crimes. What other alternatives can you think of?
Woodman's accounts for 70 percent of all retail theft calls at large grocery stores
Woodman's accounts for 70 percent of all retail theft calls at large grocery stores
Steven Elbow ? 8/20/2009 2:03 pm
Madison police officers have become a regular fixture at the city's two Woodman's stores, and they're not happy about it.
The giant grocery retailer accounted for about 70 percent of the city's retail theft calls at large grocery stores in 2007, and that trend continued in 2008, eating up police time that could be better spent, police say.
"Are our resources better used for something like this, or can we adjust our response so we can get those officers to address speeding complaints, quality of life-type issues and more violent crime -- issues that our citizens really want us to focus on?" asks Madison Police Lt. Carl Strasburg.
It's not clear why Woodman's dominates the calls for retail theft, though a longtime employee perk could provide some answers. The Janesville-based company rewards employees with $35 if they catch a shoplifter, and the incentive appears to be working. One employee, interviewed outside the east side store, says that shoplifters are caught at a rate of "probably at least one every day." But Clint Woodman, vice president of Woodman's, says his stores have more shoplifting incidents because they have more customers.
Strasburg says that last year, police responded to about 600 shoplifting calls citywide for merchandise worth less than $20 -- including such items as drinks, condoms and meat. That's about 30 percent of all retail theft cases. Strasburg estimates that those 600 calls burned about 840 hours of police officer time, or 105 full eight-hour shifts.
"That gets to the crux of why we're taking a look at this -- to see if there's a better way to do retail theft responses," he says.
Woodman's isn't the only grocery store chain that has been generating police calls for retail theft. Strasburg says police have also contacted Roundy's Supermarkets Inc., owner of Pick 'n Save and Copps, about cutting back police response to petty thefts at their stores. "They thought they could work with it," he says. But Woodman's, he says, has "some concerns."
Strasburg says the department is considering all options, including getting stores to add security staff, posting warnings on frequently stolen merchandise and not displaying merchandise in areas customers pass through after they've paid. He didn't want to go into more detail until police firmed up their proposals.
Woodman says police have proposed setting a benchmark value of stolen merchandise -- say, $50 or $75 -- that would trigger a police response. "We don't think that them raising it to $75 or $50, or whatever it is, is good for Madison," he says.
Woodman says the two Madison stores already let police off the hook for shoplifted merchandise worth less than $10, which the store handles through the police department's self-reporting system, even though he says the system is ineffective.
"If (police) don't respond to it, there's no attention paid to that particular shoplifter," he says. "It never gets followed through if you just self-report."
Strasburg points out that the Dane County District Attorney's Office has already made changes to its policy regarding retail theft. The office now only prosecutes thefts from chain grocery stores for merchandise valued at $200 or more.
Woodman calls some of the preventive measures being floated by the police department -- including removing product displays on the other side of cash registers -- "absolutely ludicrous."
"If you sit there and try to do everything you can to prevent shoplifters, you're not going to be selling any merchandise," he says.
Tyrone Bell sees both sides of the argument. A member of the city's Public Safety Review Committee, Bell also owns Satara Home and Baby Store, a small retail business. He says stores should take some responsibility for preventing thefts, and he has some problems with Woodman's policy of rewarding employees for catching shoplifters.
While shopping at Woodman's on the west side a while back, Bell says he watched a visibly pregnant young woman get chased throughout the store. "It was just awful, knocking stuff over," he says.
But he wants the comfort of knowing that if he calls the cops to his store, they'll come. "What can you say?" he says. "That's their job."
Strasburg points out that stores can take civil action against shoplifters. State law allows retailers to recoup up to three times the value of the stolen item. But whether pursuing small-time shoplifters is worth the money is still an open question.
One area collection agency specializing in retail theft recently went out of business, and another, the Stark Agency, is gearing up to provide that service for clients for whom it currently pursues bad checks.
"We're researching the feasibility of providing the full range of service for retail theft," says Pauline Kussart, owner of the Stark Agency.
Woodman expressed some interest in learning that a collection agency might be providing such a service. He says he's not against spending money to pursue shoplifters. Beside the $35 employee reward, he says he was prepared to pay the police department for its time.
"We said, 'Charge us for the calls.' And they said, 'We're not in the business of charging people,' " he says. With Woodman, it's the principle. "It's just not right to let someone shoplift and get away with it," he says, "which is what they're doing."
Here's my opinion:
1. Police should have zero tolerance. Anything else sends the message that it's okay to steal as long as you don't steal too much. Once that message is sent, you'll get an increase in the number of crimes. This doesn't mean that police should patrol more (which costs more), but they should respond to every reported crime, especially if there are witnesses and cameras.
Of course, this means police need more money (assuming that they are already operating at full capacity). Increasing fines would pay for this.
2. Zero tolerance.
3. I like the idea of a ticket system, but have no idea how it would be implemented and enforced.
Cliffs:
Grocery store reports many shoplifters.
Police say it costs them a lot of man-hours and don't want to show up.