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To the person that was on hold for three hours
- Thread starter Demon-Xanth
- Start date
FelixDeCat
Lifer
I blame this on the internet, lack of morals and online porn.
Goosemaster
Lifer
WelshBloke
Lifer
I thought he was quite restrained considering the situation.
thomsbrain
Lifer
IT'S ME FUCKER!
🙂
Glad you got it sorted out finally. Auto shop goons are roughly on par with Radio Shack goons, which seems to be the job you get when you're not quite ready to be a cell phone salesman yet.
🙂
Glad you got it sorted out finally. Auto shop goons are roughly on par with Radio Shack goons, which seems to be the job you get when you're not quite ready to be a cell phone salesman yet.
Black88GTA
Diamond Member
I've been on the other side of this. I worked at Advance as a "parts monkey" part time when I was in college. The hold thing is inexcusable, and obviously your anger is justified there.
But, you can't expect the guy working behind the counter to automatically know where to find each and every part someone might come up with off the top of his head. There have been thousands upon thousands of different makes / models / trim levels produced over the years. Those computers are set up so that you HAVE to enter a vehicle in order to find the part (trust me, they don't like it either). This is fine for 99% of the people who come in there, but sucks for the 1% who have project cars or other things with tons of non-original parts in them. Usually those with these kinds of projects can give an example of something that the part came with originally, but there are always a few who try to be difficult / vague, or just get off on attempting to make the parts guy look like a moron.
Say the guy looked up "almost any Ford truck from the 70's" and got you some axle seals. You go home and they don't fit, because he looked up a 1972 F100, which came with a different rear than a 1979 F250 - which is what you actually needed. So you come back ranting and raving about how the guy is an idiot and sold you the wrong thing. Because it's never the customer's fault, you see.
I had morons (at least one a week) ask me for parts by specific name. I'd find them their part, they'd go home and attempt to install it, and then come back bitching and yelling, calling me an idiot, etc. because it wasn't right - when they had asked for the wrong fucking thing in the first place, due to lack of knowledge on what they were doing, WAGs, or bad advice. And it was MY fault they got the wrong shit. :roll:
SO glad I don't have to deal with that shit anymore.
But, you can't expect the guy working behind the counter to automatically know where to find each and every part someone might come up with off the top of his head. There have been thousands upon thousands of different makes / models / trim levels produced over the years. Those computers are set up so that you HAVE to enter a vehicle in order to find the part (trust me, they don't like it either). This is fine for 99% of the people who come in there, but sucks for the 1% who have project cars or other things with tons of non-original parts in them. Usually those with these kinds of projects can give an example of something that the part came with originally, but there are always a few who try to be difficult / vague, or just get off on attempting to make the parts guy look like a moron.
Say the guy looked up "almost any Ford truck from the 70's" and got you some axle seals. You go home and they don't fit, because he looked up a 1972 F100, which came with a different rear than a 1979 F250 - which is what you actually needed. So you come back ranting and raving about how the guy is an idiot and sold you the wrong thing. Because it's never the customer's fault, you see.
I had morons (at least one a week) ask me for parts by specific name. I'd find them their part, they'd go home and attempt to install it, and then come back bitching and yelling, calling me an idiot, etc. because it wasn't right - when they had asked for the wrong fucking thing in the first place, due to lack of knowledge on what they were doing, WAGs, or bad advice. And it was MY fault they got the wrong shit. :roll:
SO glad I don't have to deal with that shit anymore.
LordMorpheus
Diamond Member
I think the biggest thing that's wrong with autozone is that they don't carry quality parts anymore. The Duralast stuff, even the higher end line, isn't nearly up to par with OEM equipment. Advance carries Moog parts, and they have a rep for being very good, but my personal experience with duralast has been pretty poor.
I'll let you know how Moog ball joints hold up in 6 months or so.
I'll let you know how Moog ball joints hold up in 6 months or so.
Born2bwire
Diamond Member
😱 A fellow UIUC student... I've got my eye on you...
Demon-Xanth
Lifer
Uhhh, google images found that picture.
...and GTA, this wasn't my rant.
Black88GTA
Diamond Member
Ugh, didn't read close enough. My bad 😱
I shall leave it there for reference purposes only 🙂
Bignate603
Lifer
If he didn't act like that they never would have learned.
Born2bwire
Diamond Member
😱 A guy posing as a fellow UIUC student... I've got my eye on you...
JulesMaximus
No Lifer
This story was brought to you by the I'm an attention whore and made up this cool story to amuse people on the intarweb council.
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