To people who do PC work, networks, Exchange, AD, wireless, etc. for small to medium size businesses

Kremlar

Golden Member
Oct 10, 1999
1,426
3
81
Our labor rate has remained the same for quite some time, and I feel it's time for an increase. Most consulting firms that aren't complete hack shops seem to charge considerably more than us.

We also charge the same labor rate for off-hour work. I think it's time to start charging a higher labor rate for weekend/evening work.

I'm also trying to come up with a way to implement these rate increases in as pleasing a way as possible. I'm considering making the rate increases active starting 10/1/06. My current plan is to note the labor increases on all invoices going out between now and 10/1/06 to inform our clients.

I don't think I like the idea of sending out a formal letter regarding the increase - seems it would almost bring TOO much attention to the change.

Any comments?


PS - we do general PC, network, wireless, remote access, etc. work for small to medium size business (from 2 PCs to 100 PCs).
 

GrammatonJP

Golden Member
Feb 16, 2006
1,245
0
0
Figure it this way..

in house tech - 60-75k a year... 1153.00 / 40 = 28.84 - 1142.30 / 40 = 36.05

So between 28.84 - 36.05 / hr.

Since you're outside, consider, no insurance, benefits, 401k, etc..... just double it or triple it = 86.52/hr - 108/hr
 

NavJitsU4

Member
May 2, 2003
135
1
81
Originally posted by: GrammatonJP
Figure it this way..

in house tech - 60-75k a year... 1153.00 / 40 = 28.84 - 1142.30 / 40 = 36.05

So between 28.84 - 36.05 / hr.

Since you're outside, consider, no insurance, benefits, 401k, etc..... just double it or triple it = 86.52/hr - 108/hr


where the heck do you get a job like that? cuz, i'm an in home tech for circuit city and i get paid like 12$/hr
 

GrammatonJP

Golden Member
Feb 16, 2006
1,245
0
0
Originally posted by: NavJitsU4
where the heck do you get a job like that? cuz, i'm an in home tech for circuit city and i get paid like 12$/hr


in house network/system admin ? no network guy i know will take less than 75k a year

in home tech? I didn't know circuit city offers exchange and ad integration

http://www.rfa.com/ - i got friends that works there.. they charge 150/hr

 

JEDI

Lifer
Sep 25, 2001
29,391
2,737
126
Originally posted by: Kremlar
Our labor rate has remained the same for quite some time, and I feel it's time for an increase. Most consulting firms that aren't complete hack shops seem to charge considerably more than us.

We also charge the same labor rate for off-hour work. I think it's time to start charging a higher labor rate for weekend/evening work.

I'm also trying to come up with a way to implement these rate increases in as pleasing a way as possible. I'm considering making the rate increases active starting 10/1/06. My current plan is to note the labor increases on all invoices going out between now and 10/1/06 to inform our clients.

I don't think I like the idea of sending out a formal letter regarding the increase - seems it would almost bring TOO much attention to the change.

Any comments?


PS - we do general PC, network, wireless, remote access, etc. work for small to medium size business (from 2 PCs to 100 PCs).

um.. tell your client your rates are increasing.. bad suprises pisses off clients
 

Kremlar

Golden Member
Oct 10, 1999
1,426
3
81
um.. tell your client your rates are increasing.. bad suprises pisses off clients

Well, yeah - of course. Who said I wasn't?

I just said I don't like the formal letter idea, I'd rather note it on all outgoing invoices for the next 1.5 months.

Formal letters always come off as too dramatic (IMO) - "due to the increase costs of operating a business.... blah blah... gas prices... blah training... blah".
 

aircooled

Lifer
Oct 10, 2000
15,965
1
0
when we bring in a contractor at sever/network engineer level, we pay 125 per hour. this is an actual company though, not an idividual.

 

jkersenbr

Golden Member
Jun 22, 2000
1,691
0
0
I do $25/hour in shop (repairs and stuff) and $35/hour on-site. No extra charge for Saturday, and I don't do calls on Sunday.

It's a sideline business. Small town...no way I could make a living doing this here (at any rate)
 

loup garou

Lifer
Feb 17, 2000
35,132
1
81
$160/hr, time and half for evening/weekend work. Discounted rate & quarterly rollover hours for annual contracts.
 

PingSpike

Lifer
Feb 25, 2004
21,753
599
126
Just say gas prices have forced you to increase your rates. If they don't buy that, tell them that its because we're in a post-9/11 world.


Seriously, the dollar isn't worth as much anymore. You shouldn't feel bad about charging more. I suppose a formal letter is the most upfront way to handle it.
 

MixMasterTang

Diamond Member
Jul 23, 2001
3,167
176
106
Why not just use rate increases to your advantage. You could send out a mass letter to everyone saying that your rates will increase on 10/1/06, but they are free to purcahse pre-paid time at your current rate that will still be valid after 10/1/06. Instant revenue and you don't have to worry about collecting money after the service work for those customers who decide to buy pre-paid time.