I am pretty upset with Tivo right now. They refuse to offer any operating code for any after market cable box. They told me that the aftermarket cable boxes can be used for illegal activity, and Tivo refuses to condone such activity. I am angry about this because :
1. If my cable company won't provide more than one box, I have to buy a box.
2. If the box I happen to have is not on Tivo's list, they won't support it regardless of whether it can be used for illegal activity or not, rendering the Tivo useless.
So, I paid for the Tivo, gave it to my son for Christmas, and now I can't use it, and I can't return it because of their mail-in-rebate offer. Hence, I am stuck with a useless box that they won't support.
Who are they to do that? We are the customers, we pay for their service, we pay for their box, what right do they have to regulate what cable box we use?
And, as icing on the cake, thei setup system tells you that if your box isn't listed on their setup screen, contact Tivo support for help. It took me three different reps, and twenty three minutes to be told that they don't support after market cable boxes.
Comments?
1. If my cable company won't provide more than one box, I have to buy a box.
2. If the box I happen to have is not on Tivo's list, they won't support it regardless of whether it can be used for illegal activity or not, rendering the Tivo useless.
So, I paid for the Tivo, gave it to my son for Christmas, and now I can't use it, and I can't return it because of their mail-in-rebate offer. Hence, I am stuck with a useless box that they won't support.
Who are they to do that? We are the customers, we pay for their service, we pay for their box, what right do they have to regulate what cable box we use?
And, as icing on the cake, thei setup system tells you that if your box isn't listed on their setup screen, contact Tivo support for help. It took me three different reps, and twenty three minutes to be told that they don't support after market cable boxes.
Comments?