smilingbeast
Member
- Oct 10, 2002
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Why aren't they processing the rebates? Are they hoping people will forget and keep our money? :| :|
Originally posted by: computeruser
I still haven't gotten my rebate.:|
I called both TigerDirect and IO Data.
Christine, at IO Data support, couldn't find my info in the system.
She claimed there were about 400 that weren't entered, and took my number saying she'd call back.
:disgust:
Why aren't they processing the rebates? Are they hoping people will forget and keep our money? :| :|
Originally posted by: computeruser
:|
Latest status: apparently, they're sitting on about 1000 pending rebates! The support person Christine claims they're waiting for more rebate checks from corporate headquarters. (and yes.. hoping they'll be handled in a week. Yeah right, I wouldn't count on it.)
:disgust:
This is ridiculous.
IO Data sucks.
TigerDirect sucks. Why run the offer if they're not even going to follow through?
Avoid both of these companies. Buy your gear elsewhere.
:|
Originally posted by: Redlining
Those of you who still haven't received your $30 I-O Data rebate, just email Bruce (info above) with your order number and pertinent info and he will take care of it.
I emailed him a few days ago and the next day I was CC'ed from an internal Tigerdirect email to someone, possibly in accounting, with orders to issue me the $30 credit.
Now that's a company that stands behind their customers' interests. He further said that they no longer deal with this vendor. Thumbs up for Tigerdirect.com.