OK Prepare for a rant. You were warned. 
So I wanted to buy tickets for the Dave Matthews show at Pac Bell Park. I go online the night before and bookmark the page at tickets.com and register early to make things faster when I actually buy them. Also note, I am on a cable modem that was able to pull 1500 kb/s from MSN's speed test while I was trying to get the tickets.
I spent two f%cking hours trying to buy the tickets, starting 5 minutes before they went on sale. When it became apparent their servers were being hammered, I starting calling their number, too. All I got were "No sockets availble." The web site would sit there forever then eventually come up with server errors. Every once in a while you might get one page farther into the process but by the time I even got it to "look for tickets" it said all the general admission tickets were sold out.
I know it is a popular show and it is going sell out quickly. But the fact is, they pretend to offer ticket sale services on their website and simply do not have the resources to offer that service. If they can't handle the load and send pages to those who request them first, they should not pretend to offer such a service. They should be ashamed of themselves for tricking people.
If it was that bad with cable, I shudder to think how bad it would have been on a dial-up.
AAAAAAAAAAAAARRRRRRRRGGGGGGGGGGGGGHHHHHHHHHHHH. :|
So I wanted to buy tickets for the Dave Matthews show at Pac Bell Park. I go online the night before and bookmark the page at tickets.com and register early to make things faster when I actually buy them. Also note, I am on a cable modem that was able to pull 1500 kb/s from MSN's speed test while I was trying to get the tickets.
I spent two f%cking hours trying to buy the tickets, starting 5 minutes before they went on sale. When it became apparent their servers were being hammered, I starting calling their number, too. All I got were "No sockets availble." The web site would sit there forever then eventually come up with server errors. Every once in a while you might get one page farther into the process but by the time I even got it to "look for tickets" it said all the general admission tickets were sold out.
I know it is a popular show and it is going sell out quickly. But the fact is, they pretend to offer ticket sale services on their website and simply do not have the resources to offer that service. If they can't handle the load and send pages to those who request them first, they should not pretend to offer such a service. They should be ashamed of themselves for tricking people.
If it was that bad with cable, I shudder to think how bad it would have been on a dial-up.
AAAAAAAAAAAAARRRRRRRRGGGGGGGGGGGGGHHHHHHHHHHHH. :|
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