Thumbs up to Antec

[archcommus]

RMA'd an almost three-year-old SL-400 PSU to them with a noisy fan, expected them to either replace the fan or send me a refurbished SL-400, instead I got a brand new shrink-wrapped SP-400 with SATA/PCI-e/24-pin motherboard connectors and all.

Just like the person with the DFI thread, I like to post when a company does something cool to help form others' opinions of said company.

Now off to dinner.

 

[MX2]

I'm the other person with the DFI thread

Text

Glad to hear another story about excellent customer service

 

[GalvanizedYankee]

Good for Antec. Kudos to AntecCSR!!

It's about time they responded like that. Thier feet have been held to the fire for a long time


...Galvanized

 

[archcommus]

Originally posted by: GalvanizedYankee
Good for Antec. Kudos to AntecCSR!!

It's about time they responded like that. Thier feet have been held to the fire for a long time


...Galvanized

Guess I should drop him a PM. Not that he'd care.

 

[BillGates]

They were great when I dealt with them for service as well. I lost my extra drive rails and called to see if I could purchase a set. They ended up mailing me 4 sets free of charge.

 

[GalvanizedYankee]

Please do PM him a thank you. David is a very decent fellow.


...Galvanized

 

[IrateLeaf]

I have always had good dealing with Antec when it comes to having to RMA a PSU.
The Antec PSU in my server rigg is over 3yrs old and going strong.

The Antec PSu`s in my buisness riggs I have had to replace a few. Always been able to get new or refurbished in under 72 hrs.

Kudo`s goes out to Antec.