Those sexually frustrated idiots working at the body shop put swirl marks in my paint

[The Stigenator]

I picked up the car (got rear ended by an uninsured driver) today. The bumper looks brand new. I did not see the swirl marks when I picked it up. I looked for it, but the lighting condition did not show it.

I came back to the office and I immediately saw it. They were to 'polish' an area where an another car scraped paint on to my car.. well now I have swirl marks there.. like they used a orbital buffer and not know what they were doing...

So should I contact the bodyshop to try fix it or is it something a detailer guy can fix. The car needs a detail badly. It seems that the new bumper paint is much more shiny than the 60000 odd miles the rest of the car paint has seen. They matched the paint but not the shine. So I need a wax / detail job badly.

Also question: doesnt uninsured / under insured mean you dont have to pay your deductible. I had to pay my deductible, but AAA claims they will refund me the check on that after they finish their investigation..

pictures coming...

 

[Zap]

Can you PG the title? If not, then someone might have to get all mod in your post and stuff.

 

[amdhunter]

You always pay your deductible. Contact your insurance company about the swirls, that should be fixed ASAP.

My RX-8 is a swirly mess. I didn't notice it when I first got the car, but as the wax job they did wore off, I started noticing it more and more.

Doesn't bug me too much, I learned to enjoy the car and meh with the paint. Still looks good when I wash it. Black cars are such a PITA.

 

[thescreensavers]

body shops have no idea how to paint correct. If you do not want swirls then find someone who does paint correction.


"car needs a detail badly"

Make sure you find someone who does paint correction, this is an 6 hour job+ depending on how bad your current paint condition is. If they say paint correction and spend only an hour or two on it, they did not paint correct at all and possibly just made it worse.

 

[The Stigenator]

These are the pictures... click to expand..



Closeup Shot


Closeup shot


Full car from distance


Color match between new bumper & old body.. shiny..

 

[IcePickFreak]

The body shop messed up, go back to them and I'm sure they'll correct (finish) the job.

 

[Meghan54]

You always pay your deductible.

Not always.....and actually, quite rarely. Last two repairs we've had done, although it's been quite a few years since our last, we didn't pay a penny in deductible. Repair shop upcharged to cover the deductible in our bill. Horrible, I know, but it's how the game's played.

 

[DominionSeraph]

Also question: doesnt uninsured / under insured mean you dont have to pay your deductible. I had to pay my deductible, but AAA claims they will refund me the check on that after they finish their investigation..

??

Do you have 0 deductible on underinsured?
Perhaps they're taking it out of collision until they determine fault/coverage?

Dunno. That just sounds weird.

 

[thescreensavers]

LOL wow, thouse are not swirls, it almost looks like they took a sanding disk, is the polish still dried to the car? Wow

At first it looked like a hologram

Aka this

But it does seem bad, even by body shop standards.

Above the mess they did, you see the circular marks? They are swirls and might even be random deep scratches from improper washing, thats all I can tell from my monitor.

Also Not to mention it says "POLISH" on the panel lol!!, That defiantly looks like dried product since its so white and scattered onto the skirt. Or that could be the base coat and then nibbed the other parts, If you run your finger over the mess compared to normal paint, can you feel it being smooth flat, dips, or above the paint?


It also looks as if they used a dirty pad but that's common in body shops. I would question their workmanship in the repair.

 

[halik]

I picked up the car (got rear ended by an uninsured driver) today. The bumper looks brand new. I did not see the swirl marks when I picked it up. I looked for it, but the lighting condition did not show it.

I came back to the office and I immediately saw it. They were to 'polish' an area where an another car scraped paint on to my car.. well now I have swirl marks there.. like they used a orbital buffer and not know what they were doing...

So should I contact the bodyshop to try fix it or is it something a detailer guy can fix. The car needs a detail badly. It seems that the new bumper paint is much more shiny than the 60000 odd miles the rest of the car paint has seen. They matched the paint but not the shine. So I need a wax / detail job badly.

Also question: doesnt uninsured / under insured mean you dont have to pay your deductible. I had to pay my deductible, but AAA claims they will refund me the check on that after they finish their investigation..

pictures coming...

Err you're supposed to use an orbital buffer to cut and polish paint...

edit: Loooked at the pics, almost looks like the compound is still on the car. Did you try washing it off, or is that in the paint? That's not what hazing/burned paint looks like.

 

[Nightrainsrt4]

I would take it back to them. They've got writing on it, "POLISH". I'm not a car paint person, but if that isn't something that can be wiped away then it needs to be fixed.

 

[AMCRambler]

Wow, they really did mess up the finish there. Yeah i'd just go back and ask them to take another crack at polishing it. They should be able to take those out.

 

[alexruiz]

I thought that i had already replied to this one, but apparently I never pressed "post quick reply"

Those are indeed "rotary holograms", and reveal that the drones doing the polishing (with a rotary polisher, not an orbital) have no clue about how to use the tool.

I suggest to head into the autopia forums, find a detailer in your location and have him do the correction. Get the quote of the correction and tell the insurance to DEDUCT that amount of the payment to the body shop. DO NOT let the drones who made the mess try to "fix it", because they are incapable. If they knew how to use a rotary, they would have done a decent job the first time.

When I looked at the first 2 pictures I thought "it is not bad, just some spiderwebbing" Looking at the rest shows the true mess they made. I could bet money someone went ballistic at 3000 rpm on the rotary with a wool pad using a compound

As alternative, you could try to take them out yourself, but you need to get equipment: A good orbital polisher (The Griots is a good one), some pads and some polish (HD Uno pads and HD UNO polish recommended) but personally, just get a detailer from autopia and deduct that money from the insurance payment.

good luck



Alex