I'm using XP, and I'm on cable. I know Instant Access is spyware because there are several sites pertaining to it's removal. It's a dialer.
I eventually found a single mention of the program in the registry. I deleted it and the program seems to have been wiped out, but I'd still like to be totally sure. I'm assuming there are still files somewhere on my PC, like an .exe or .dll.
I don't know where to begin...
P.S. Big thanks to those who replied and tried to help! :beer: