Part of the joys of working for a small shop is supporting the software you write. We do a Live broadcast and people login and listen. They can go to chat for tech support ... that's where I come in ... *shoots brains out* The PDF link is u sed for people who don't have Java runtime ...
Read the whole thing ? I almost told this person to put their computer back in the box. I thought they were messing with me. But it?s a bit late for April fools. This fool is year round.
This almost threw me over the edge ? what you can?t see, is that after every other sentence he typed, he logged out, then back in ?
What you also cannot see ? is that he registered at 8 minutes after the program started, 7 minutes before login cutoff ? and that he input the wrong credit card number twice before registering on the 3rd try.
** Names and site name changed to protect identities **
2006-05-25 09:12 - JustinLehman - i am not getting the slides
2006-05-25 09:12 - Admin-Blieb - JustinLehman - Did you try the PDF slide link?
2006-05-25 09:12 - Admin-Blieb - http://www.sitename.com/052506.pdf
2006-05-25 09:13 - JustinLehman - yes i have .i am still having problems
2006-05-25 09:13 - Admin-Blieb - JustinLehman - Are you getting an error message?
2006-05-25 09:13 - JustinLehman - no
2006-05-25 09:13 - Admin-Blieb - Ok - What happened whenyou click the PDF link?
2006-05-25 09:14 - JustinLehman - once i get into pdh what do i do?
2006-05-25 09:14 - JustinLehman - i meab pdf
2006-05-25 09:14 - Admin-Blieb - You view the document by clicking the next-page button.
2006-05-25 09:15 - JustinLehman - i lost you,what do i do?
2006-05-25 09:15 - Admin-Blieb - You can view the document by clicking through the pages.
2006-05-25 09:16 - Admin-Blieb - I'm not sure how to describe, you can use the scroll-bar on the right hand side of the document to view it ...
2006-05-25 09:16 - JustinLehman - WHAT sight do i log?
2006-05-25 09:16 - Admin-Blieb - http://www.sitename.com/052506.pdf
2006-05-25 09:16 - Admin-Blieb - Simply click that link with your mouse
2006-05-25 09:18 - JustinLehman - still having problems
2006-05-25 09:18 - Admin-Blieb - JustinLehman - What happens when you click the link?
2006-05-25 09:18 - JustinLehman - which link?
2006-05-25 09:18 - Admin-Blieb - JustinLehman - A program should pop up, with a document
2006-05-25 09:18 - Admin-Blieb - http://www.sitename.com/052506.pdf
2006-05-25 09:19 - JustinLehman - it is popping up i am trying to pull it will no do anything
2006-05-25 09:19 - Admin-Blieb - Does it actually load though?
2006-05-25 09:19 - JustinLehman - no"
2006-05-25 09:19 - Admin-Blieb - Does it say - "WWW.SITENAME.COM"
2006-05-25 09:20 - Admin-Blieb - "PROGRAM NAME"
2006-05-25 09:20 - Admin-Blieb - "SUBJECT DESCRIPTION"
2006-05-25 09:20 - JustinLehman - yes
2006-05-25 09:20 - Admin-Blieb - At the bottom, in the middle
2006-05-25 09:20 - Admin-Blieb - is there a box that says 1 of 60?
2006-05-25 09:20 - JustinLehman - yes
2006-05-25 09:21 - Admin-Blieb - JustinLehman - Still there?
2006-05-25 09:21 - JustinLehman - yes
2006-05-25 09:21 - Admin-Blieb - JustinLehman - To the right of where it says "1 of 60" ... there is a blue arrow pointing to the right.
2006-05-25 09:22 - Admin-Blieb - Yes?
2006-05-25 09:22 - JustinLehman - yes
2006-05-25 09:22 - Admin-Blieb - CLICK IT PLEASE
2006-05-25 09:22 - Admin-Blieb - Now, does it say 2 of 60?
2006-05-25 09:22 - Admin-Blieb - "IMPORTANT INFORMATION" --- etc etc
2006-05-25 09:22 - Admin-Blieb - JustinLehman - Now does it say 2 of 60 ... ???
2006-05-25 09:23 - JustinLehman - i clicked it,it still will not do anything
2006-05-25 09:23 - Admin-Blieb - You clicked the arrow pointing to the right
2006-05-25 09:23 - Admin-Blieb - next to where it says 1 of 60
2006-05-25 09:23 - Admin-Blieb - and nothing happened?
2006-05-25 09:24 - JustinLehman - is it the arrow on the right?
2006-05-25 09:24 - Admin-Blieb - YES
2006-05-25 09:24 - JustinLehman - i clicke the arrow below the 1/60
2006-05-25 09:25 - Admin-Blieb - Does it now say 2 of 60?
2006-05-25 09:25 - JustinLehman - no
2006-05-25 09:26 - Admin-Blieb - Ok ... where it says 1 of 60 ... TYPE 2 ... Press ENTER ---
2006-05-25 09:26 - JustinLehman - it will not let me type
2006-05-25 09:27 - JustinLehman - it is saying 6 to 60
2006-05-25 09:27 - Admin-Blieb - so does it say "CONSUMER CONCERN" now?
2006-05-25 09:27 - JustinLehman - now it is 27/60
2006-05-25 09:28 - Admin-Blieb - JustinLehman - Does it say "USP - Error Types"
2006-05-25 09:28 - JustinLehman - no
2006-05-25 09:28 - Admin-Blieb - Your screen still says "WWW.SITENAME.COM"?
2006-05-25 09:28 - Admin-Blieb - Yet the bottom says Slide 27 of 60
2006-05-25 09:28 - JustinLehman - yes
2006-05-25 09:29 - Admin-Blieb - JustinLehman - Unfortunately, at this time I cannot give you credit
2006-05-25 09:29 - Admin-Blieb - We are under strict guidelines on how to give credit
2006-05-25 09:29 - Admin-Blieb - and you are not within those guidelines.
2006-05-25 09:29 - Admin-Blieb - I STRONGLY request that you call us during regular business hours
2006-05-25 09:29 - JustinLehman - what do 1 do
2006-05-25 09:29 - Admin-Blieb - 850-555-1212
2006-05-25 09:29 - Admin-Blieb - Please ask to speak with [[BOSS'S NAME]], he handles requests such as yours.
2006-05-25 09:30 - Admin-Blieb - We may be able to give a refund ... but I can no longer assist you in this matter.
2006-05-25 09:31 - JustinLehman - thank you,i wish these things would be easier.
Facebook
Twitter