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This is an absolute misallocation of IT resources

J

jtvang125

Diamond Member
Call on helpdesk line:
I pick up..."Helpdesk, this is ...."
Caller: "Hi, this is.... How are you?"
Me: "Good. What can I do for you?"
Caller: "We're out of paper up here, can you bring us a box?"
Me: "Sure, once I catch up on my things down here."
Caller: "Ok thanks."

Can't forget about the request through email:
Helpdesk,
Sorry to bother you guys but we need a box of paper up here in the ... department. Thanks and have a good day.

Don't these people know they are interrupting my neffing time, replying to my personal emails, doing my online shopping, and replying to my instant messages? Arrggh...😀
 
Originally posted by: jtvang125
Call on helpdesk line:
I pick up..."Helpdesk, this is ...."
Caller: "Hi, this is.... How are you?"
Me: "Good. What can I do for you?"
Caller: "We're out of paper up here, can you bring us a box?"
Me: "Sure, once I catch up on my things down here."
Caller: "Ok thanks."

Can't forget about the request through email:
Helpdesk,
Sorry to bother you guys but we need a box of paper up here in the ... department. Thanks and have a good day.

Don't these people know they are interrupting my neffing time, replying to my personal emails, doing my online shopping, and replying to my instant messages? Arrggh...😀
Click to expand...

You're an IT b!tch. Deal.
 
Originally posted by: BigB10293
Originally posted by: jtvang125
Call on helpdesk line:
I pick up..."Helpdesk, this is ...."
Caller: "Hi, this is.... How are you?"
Me: "Good. What can I do for you?"
Caller: "We're out of paper up here, can you bring us a box?"
Me: "Sure, once I catch up on my things down here."
Caller: "Ok thanks."

Can't forget about the request through email:
Helpdesk,
Sorry to bother you guys but we need a box of paper up here in the ... department. Thanks and have a good day.

Don't these people know they are interrupting my neffing time, replying to my personal emails, doing my online shopping, and replying to my instant messages? Arrggh...😀
Click to expand...

You're an IT b!tch. Deal.
Click to expand...

Pretty much...
 
Don't you just love IT.... whenever anything goes wrong (or it is just a stupid user error <most of the time it is>), you will get blamed for it. 😉
 
Gotta love it. My favorite is if it plugs into a wall, I should obviously know everything about it and how it works :roll:
 
Originally posted by: jtvang125
Call on helpdesk line:
I pick up..."Helpdesk, this is ...."
Caller: "Hi, this is.... How are you?"
Me: "Good. What can I do for you?"
Caller: "We're out of paper up here, can you bring us a box?"
Me: "Sure, once I catch up on my things down here."
Caller: "Ok thanks."

Can't forget about the request through email:
Helpdesk,
Sorry to bother you guys but we need a box of paper up here in the ... department. Thanks and have a good day.

Don't these people know they are interrupting my neffing time, replying to my personal emails, doing my online shopping, and replying to my instant messages? Arrggh...😀
Click to expand...

I worked on the helpdesk of a fortune 250 company. This is your common run of the mill idiocy you see on a daily basis.

I actually found the job about 85% hand holding and ass wiping and 15% real IT work.

The stories I have could probably make me a lot of money if I wrote a book.



 
Originally posted by: DaShen
Don't you just love IT.... whenever anything goes wrong (or it is just a stupid user error <most of the time it is>), you will get blamed for it. 😉
Click to expand...

Anything with electricty is somehow considered IT. One day I working on a f00king VCR + TV trying to figure out why it wouldnt work. The idiots didnt plug the VCR in. But IMO that is not the job of IT, that is the job of operations.

 
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