Things I learned today about selling subsidized iPhones

Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
Activate your phone before selling it on eBay. AT&T can activate it while it is still NIB.

One very expensive lesson learned.
 

rsutoratosu

Platinum Member
Feb 18, 2011
2,716
4
81
I sell a lot of iphones and I do notice something new that if you plug in a non data plan ie pay as you go sims, it never activates and prompts you to put in a sim that is for the network...

this never happen is ios 5 or prior..
 

EvilYoda

Lifer
Apr 1, 2001
21,198
9
81
Yeah, do explain...with my contract up and the Nexus 5 out, I might be doing that very same thing.
 

Wonderful Pork

Golden Member
Jul 24, 2005
1,531
1
81
most likely because he never activated the phone/SIM it never "signed" a contract, so he was charged the unsubsidized price since it was out of the 30 day return window.
 

bearxor

Diamond Member
Jul 8, 2001
6,605
3
81
most likely because he never activated the phone/SIM it never "signed" a contract, so he was charged the unsubsidized price since it was out of the 30 day return window.

That's kind of hilarious to think about.

Sucks though.

EDIT: Thinking about it though, if that did happen, shouldn't he then just be able to buy another for the subsidized price and sell it off? Might manage to break about even then.
 

Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
Sorry, totally forgot about this.

To activate your NIB iPhone bought using a subsidy, you need the last 4 digits of the SSN used to purchase said iPhone to activate it. So, if you didn't activate it before selling it, the person who you sold it to won't be able to activate the phone without the last 4 digits of your SSN. I am not giving out that info, thus my sale is rendered worthless.

Moral of story: Get AT&T to activate your NIB subsidized iPhone, then immediately deactivate it.

http://forums.macrumors.com/showthread.php?t=1470946
https://discussions.apple.com/thread/5091616
http://forums.macrumors.com/showthread.php?t=1460965
 

Koing

Elite Member <br> Super Moderator<br> Health and F
Oct 11, 2000
16,843
2
0
Can't you have the buyer send you the phone back?

Koing
 

bearxor

Diamond Member
Jul 8, 2001
6,605
3
81
I don't know, I was looking for a silver one on swappa and the Gold ones are still going for a pretty nice premium.
 

Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
I don't know, I was looking for a silver one on swappa and the Gold ones are still going for a pretty nice premium.

That's good to know. Hopefully this guy will send me it back asap.
 

Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
Well things just got ridiculous.

today, 2 months after the initial sale (approx), the iPhone5s was automatically activated. So now somewhere out there in the world, is my iphone5s activated using my number ready to go.

Of course, I contacted someone from ATT yesterday (and apple) who said that this wouldn't happen.

So now, I had to suspend my current line to make sure the other phone doesn't receive my calls. I'm off to the ATT store to get a new SIM card for my current phone, in order to deactivate the other 5s. Goddamn I should just kept the fucking 5s.
 
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JAG87

Diamond Member
Jan 3, 2006
3,921
3
76
Well things just got ridiculous.

today, 2 months after the initial sale (approx), the iPhone5s was automatically activated. So now somewhere out there in the world, is my iphone5s activated using my number ready to go.

Of course, I contacted someone from ATT yesterday (and apple) who said that this wouldn't happen.

So now, I had to suspend my current line to make sure the other phone doesn't receive my calls. I'm off to the ATT store to get a new SIM card for my current phone, in order to deactivate the other 5s. Goddamn I should just kept the fucking 5s.


How does this happen? How can your buyer activate your line on a random SIM? Why would your buyer even know your number? If you gave your buyer the nano SIM that ATT gave you when you bought the phone, that SIM number may have been placed on hold waiting for activation on your account, so when your buyer called in and gave them that SIM number ATT just activated your line on it without asking questions. But that's just your stupidity for giving him a free SIM that was potentially attached to your account, waiting for activation.

Also just so you know, you don't need a new SIM card, just have ATT reactivate your old SIM again, the subscriber ID is the same no need to get a new one. The problem is your buyer now probably knows your phone number and may try to impersonate you again. Put a PIN on your account and warn ATT to always ask for any kind of change.

Good luck.
 

Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
How does this happen? How can your buyer activate your line on a random SIM?
The buyer didn't activate it. Apple (or ATT) automatically activates the phone after XX days, approx 2 months.

Why would your buyer even know your number? If you gave your buyer the nano SIM that ATT gave you when you bought the phone, that SIM number may have been placed on hold waiting for activation on your account, so when your buyer called in and gave them that SIM number ATT just activated your line on it without asking questions. But that's just your stupidity for giving him a free SIM that was potentially attached to your account, waiting for activation.
I gave him a NIB iPhone. The SIM was inside of the box. I can't take out the SIM w/o ruining the NIB part. When the buyer plugged in the iPhone into the computer for activation, it asked him for the last 4 digits of the SSN of the phone number ending in XXXX.

Also just so you know, you don't need a new SIM card, just have ATT reactivate your old SIM again, the subscriber ID is the same no need to get a new one. The problem is your buyer now probably knows your phone number and may try to impersonate you again. Put a PIN on your account and warn ATT to always ask for any kind of change.
ATT won't reactive my SIM. They will only give me a new SIM in order to deactivate all other ones

Good luck.

replies in bold.

email received:

iTunes Store <do_not_reply@apple.com>
For your convenience, we'll be activating your new iPhone for you.

AT&T Wireless account upgraded. Please connect iPhone to complete activation.


Dear Apple Customer,

Our records indicate you have not connected your iPhone to your computer to complete your activation.

In order to assist you with this process, we have automatically completed your iPhone activation and your AT&T wireless account has been upgraded to the iPhone plan that you selected when you purchased your iPhone. This may have disrupted your existing phone service.

In order to complete transferring your phone number to your new iPhone, please download and install the latest version of iTunes by visiting www.itunes.com/download, connect your iPhone to the USB port on your computer using the included cable, and iTunes will guide you through the next steps.

If you need assistance, please contact our iPhone technical support team at 1-800-MY-PHONE (1-800-694-7466) Monday &#8211; Friday between 4:00 a.m. &#8211; 9:00 p.m., or Saturday &#8211; Sunday 6:00 a.m. &#8211; 6:00 p.m. Pacific time.

Thank you.

Best Regards,
The Apple Online Store Team
 

JAG87

Diamond Member
Jan 3, 2006
3,921
3
76
First, ATT (and especially not Apple) doesn't care to activate your new SIM card. All they care is that you pay your bill, or pay the ETF if you cancel. They couldn't care less what you do with your phone. What you must have done is agreed to a plan change on the 2 year commitment which was put on hold until the new phone is activated. It's in ATT's best interest to move you to this plan (to collect your subsidy), so that's why they auto-activated. Next time make sure you clarify with your sales person, and make the new 2-year plan you committed to start right away on your current SIM. And you won't be bothered.

Second, no iPhones come sealed with a SIM inside (except for T-Mobile), so that is BS. The phone must either be opened by the sales person to insert a SIM, or if the phone is shipped it's up to the user to insert it. This is pretty much where you messed up, because if you were still in possession of the new SIM, you could have just popped that into your existing phone and be done (assuming your current phone also takes a nano SIM).

Third, ATT should be able to re-activate the SIM in your current phone. In fact the SIM that's in your phone is actually still in their system under your account as a previously used SIM. Generally speaking, giving them the last 4 digits of it is enough to identify it, and re-activating it will automatically disconnect the other one. Anybody telling you that you need a new SIM is misinformed.

I do this stuff everyday so I'm telling you the truth. Anyways good luck.
 
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Ns1

No Lifer
Jun 17, 2001
55,420
1,600
126
Second, no iPhones come sealed with a SIM inside, that is BS. The phone must either be opened by the sales person to insert a SIM, or if the phone is shipped it's up to the user to insert it. This is pretty much where you messed up, because if you were still in possession of the new SIM, you could have just popped that into your existing phone and be done (assuming your current phone also takes a nano SIM).

I never opened up the iPhone5s before shipping it off, so you tell me what happened when Apple automatically activated it. My current phone died (ie sim deactivated) and the ATT CSR said the other phone would start receiving my calls/txts.

The fact that I never opened up the box and it's now somehow activated tells me that there is a SIM inside the phone already when it shipped. They most certainly could not have expected me to put my current sim into the new phone (current meaning my phone at the time I upgraded using my subsidy), since my current phone (4s) has a different sized sim card than the new phone (5s).

I am 100% sure there was a sim card in it because I ordered 2 iPhone5's and did in fact activate 1. The one that I myself activated already had a sim card inside. I'm not saying that you're lying, I'm saying that you're wrong.

I'll update this thread after I stop by the ATT store.
 
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JAG87

Diamond Member
Jan 3, 2006
3,921
3
76
My Verizon iPhone 4S came with a SIM card already installed in it ....

So basically you guys are suggesting that for Verizon and ATT phones, they insert SIM cards in China during production (with severe issues if product volume needs to be re-allocated to another carrier), or that these two carriers go to the trouble of re-shrink wrapping all their phones?

Do you see how neither one adds up? I don't claim to be 100% right, but at least in Canada I have never seen a shrink wrapped iPhone with a SIM already in the tray.
 

ControlD

Diamond Member
Apr 25, 2005
5,440
44
91
So basically you guys are suggesting that for Verizon and ATT phones, they insert SIM cards in China during production (with severe issues if product volume needs to be re-allocated to another carrier), or that these two carriers go to the trouble of re-shrink wrapping all their phones?

Do you see how neither one adds up? I don't claim to be 100% right, but at least in Canada I have never seen a shrink wrapped iPhone with a SIM already in the tray.

I was assuming my phone came from Verizon, not directly from China. I believe it was in a Verizon box when I received it so I was guessing Verizon put the card in there. I didn't even know I had a SIM in there until I needed to exchange the phone for a hardware defect.