most likely because he never activated the phone/SIM it never "signed" a contract, so he was charged the unsubsidized price since it was out of the 30 day return window.
Can't you have the buyer send you the phone back?
Koing
I don't know, I was looking for a silver one on swappa and the Gold ones are still going for a pretty nice premium.
Except it's no longer NIB, and gold iPhones are no longer super hot.
Well things just got ridiculous.
today, 2 months after the initial sale (approx), the iPhone5s was automatically activated. So now somewhere out there in the world, is my iphone5s activated using my number ready to go.
Of course, I contacted someone from ATT yesterday (and apple) who said that this wouldn't happen.
So now, I had to suspend my current line to make sure the other phone doesn't receive my calls. I'm off to the ATT store to get a new SIM card for my current phone, in order to deactivate the other 5s. Goddamn I should just kept the fucking 5s.
How does this happen? How can your buyer activate your line on a random SIM?
The buyer didn't activate it. Apple (or ATT) automatically activates the phone after XX days, approx 2 months.
Why would your buyer even know your number? If you gave your buyer the nano SIM that ATT gave you when you bought the phone, that SIM number may have been placed on hold waiting for activation on your account, so when your buyer called in and gave them that SIM number ATT just activated your line on it without asking questions. But that's just your stupidity for giving him a free SIM that was potentially attached to your account, waiting for activation.
I gave him a NIB iPhone. The SIM was inside of the box. I can't take out the SIM w/o ruining the NIB part. When the buyer plugged in the iPhone into the computer for activation, it asked him for the last 4 digits of the SSN of the phone number ending in XXXX.
Also just so you know, you don't need a new SIM card, just have ATT reactivate your old SIM again, the subscriber ID is the same no need to get a new one. The problem is your buyer now probably knows your phone number and may try to impersonate you again. Put a PIN on your account and warn ATT to always ask for any kind of change.
ATT won't reactive my SIM. They will only give me a new SIM in order to deactivate all other ones
Good luck.
iTunes Store <do_not_reply@apple.com>
For your convenience, we'll be activating your new iPhone for you.
AT&T Wireless account upgraded. Please connect iPhone to complete activation.
Dear Apple Customer,
Our records indicate you have not connected your iPhone to your computer to complete your activation.
In order to assist you with this process, we have automatically completed your iPhone activation and your AT&T wireless account has been upgraded to the iPhone plan that you selected when you purchased your iPhone. This may have disrupted your existing phone service.
In order to complete transferring your phone number to your new iPhone, please download and install the latest version of iTunes by visiting www.itunes.com/download, connect your iPhone to the USB port on your computer using the included cable, and iTunes will guide you through the next steps.
If you need assistance, please contact our iPhone technical support team at 1-800-MY-PHONE (1-800-694-7466) Monday – Friday between 4:00 a.m. – 9:00 p.m., or Saturday – Sunday 6:00 a.m. – 6:00 p.m. Pacific time.
Thank you.
Best Regards,
The Apple Online Store Team
Second, no iPhones come sealed with a SIM inside, that is BS. The phone must either be opened by the sales person to insert a SIM, or if the phone is shipped it's up to the user to insert it. This is pretty much where you messed up, because if you were still in possession of the new SIM, you could have just popped that into your existing phone and be done (assuming your current phone also takes a nano SIM).
Second, no iPhones come sealed with a SIM inside (except for T-Mobile), so that is BS.
My Verizon iPhone 4S came with a SIM card already installed in it ....
So basically you guys are suggesting that for Verizon and ATT phones, they insert SIM cards in China during production (with severe issues if product volume needs to be re-allocated to another carrier), or that these two carriers go to the trouble of re-shrink wrapping all their phones?
Do you see how neither one adds up? I don't claim to be 100% right, but at least in Canada I have never seen a shrink wrapped iPhone with a SIM already in the tray.