"the specified services does not exist as an installed service"

[V00D00]

edit

 

[corkyg]

Does your USB HDD enclosure have a separate power source?

 

[V00D00]

Yes. Could that be the issue?

If it were, that wouldn't explain why I got it on the computer at work. They are internal hot-swap SCSI drives, no external power source.

 

[corkyg]

External drives, particularly 3.5" drives, must have their own source of power. Without that, Windows and your system just ignores them.

 

[V00D00]

What?? That doesn't make sense. Of course it's powered, it's plugged in, the drive is spinning, the drive is working great, windows is just stupid and gives me this error.

I don't understand what you're saying. Do you assume I'm plugging in these drives without any power source? If that were the case they wouldn't even pop up in windows.

Did you read my post? The drives work, windows does recognize them, I just get this weird error.

 

[Underclocked]

Did you check the event viewer for more info?

 

[corkyg]

Sorry - I read your post. Are these drives SCSI drives? Your post implies that. And, internal SCSI drives get their power internally. If they are SCSI drives, you must have a SCSI controller and BIOS in your home computer.

Yes, checking the Event Viewer can tell you a lot.

 

[dclive]

Originally posted by: V00D00
Anyone else see an error like this?

I'm running windows xp pro sp2 with all the latest updates. It's a fairly recent restore of a ghost.

I hooked up a USB hard drive enclosure, and I got the error, then one of those yellow bubbles that said your new hardware is installed but there was an error.

The drive was still fully accessible.

I saw it the other day at work. We had a fresh install of windows 2003 server and I would get that when I swapped out the scsi drives.

Googling shows only 1 page.

I'm stumped.

What does event viewer say?

What does the last 3 dozen lines of setupact.log in c:\windows say?

Take it easy on the posters trying to help you.

 

[V00D00]

I took a look at setupact.log and it says a whole lot of "could not be copied into the DLL cache."

Does that mean something?

I just clearig the event logs, and there were no new events after replicating this.

The strange thing is, I only get it the first time I hook up a new drive, but with the computer at work, I recieve it every time I reboot. At work I just restored a ghost as the computer was not going into production.

Any ideas?

 

[dclive]

If you'll post exact copies of what the errors say, that would be helpful.

 

[V00D00]

edit

 

[dclive]

Setupact.logs, please. Pictures are nice, but the logs have the details.

 

[V00D00]

What information does that have? It's a pretty big file.

From what I remember that is just a log of everything during the intial install.

Also, seeing as how it hasn't been modified since November of '05, how can it be relevant?

 

[dclive]

Yep; please post bits of setupapi.log.

 

[V00D00]

see last post

 

[dclive]

Originally posted by: dclive
Yep; please post bits of setupapi.log.

You posted setupact.log. I need setupapi.log.

 

[V00D00]

edit

 

[dclive]

Send me an MPSReports cab file; please include URL/alias in e-mail.

 

[V00D00]

edit

 

[dclive]

Originally posted by: V00D00
D Clive,

Here you go, maybe this will resolve my phantom issues.

http://2xod.com/COMPUTER_MPSReports.CAB

from this thread:
http://forums.anandtech.com/messageview...?catid=34&threadid=1902201&STARTPAGE=1

Thanks!

Yep - uninstall this:

Module[124] [C:\WINDOWS\SYSTEM32\DRIVERS\NTWIOT5.SYS]
Company Name: Intel Corporation
File Description: Windows 2000 Disk Tracer
Product Version: (2.23:0.0)
File Version: (3.0:0.0)
File Size (bytes): 12608
File Date: Tue Jun 08 15:24:02 1999
Module has NO symbols!

and reboot, then see if the issue is resolved.

 

[bsobel]

Originally posted by: V00D00
hahah, woops. You fooled me. Now the relevance is all coming together.

http://2xod.com/setupapiSHORT.log

Looks to be NTWIOT5 that's holding up the show.

No references on google.

Can you search your windows\inf directory for the text string NTWIOT5 and report what .inf (actually post the .inf) that references it?

 

[dclive]

Originally posted by: bsobel

Originally posted by: V00D00
hahah, woops. You fooled me. Now the relevance is all coming together.

http://2xod.com/setupapiSHORT.log

Looks to be NTWIOT5 that's holding up the show.

No references on google.

Can you search your windows\inf directory for the text string NTWIOT5 and report what .inf (actually post the .inf) that references it?

Gotcha.

 

[dclive]

Originally posted by: dclive

Originally posted by: V00D00
D Clive,

Here you go, maybe this will resolve my phantom issues.

http://2xod.com/COMPUTER_MPSReports.CAB

from this thread:
http://forums.anandtech.com/messageview...?catid=34&threadid=1902201&STARTPAGE=1

Thanks!

Yep - uninstall this:

Module[124] [C:\WINDOWS\SYSTEM32\DRIVERS\NTWIOT5.SYS]
Company Name: Intel Corporation
File Description: Windows 2000 Disk Tracer
Product Version: (2.23:0.0)
File Version: (3.0:0.0)
File Size (bytes): 12608
File Date: Tue Jun 08 15:24:02 1999
Module has NO symbols!

and reboot, then see if the issue is resolved.

Also, it's worth noting that this is just a filter driver, so if you don't have anything in add/remove control panel referencing this, you can go into the registry and remove it there.

 

[V00D00]

Well, now it all makes perfect sense.

I was using that same program on both systems.

Thanks, you guys rock!!