this man knows how to piss stupid companies off! congrats to you sir!Originally posted by: Kelemvor
Call them up again, demand a new one in a factory sealed box. Demand that in the box they include a prepaid return address label for the old one. Otherwise, dispute the charge with your CC company since you paid for a NEW item and got a used one. THen file a complaint with the BBB and your state's Attorney General's office.