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The Official AT PS4 DOA Thread (Poll)

Did your PlayStation 4 come DOA?

  • Yes, it was DOA (BBLOD, RLOD)

  • No, it's fine here!


Results are only viewable after voting.
Working great. I absolutely love the speed of the UI and how fast you can pop around the different apps and features. Totally kills the ps3. Resogun is really fun too. Contrast is a broken mess though lol.
 
I don't have a PS4 but the amount of DOA console reviews on Amazon is disturbing. Given that at least one reviewer had problems it makes me wonder if Sony was better off delaying the launch until Black Friday.
 
mine is fine

also assuming they sold 1 million units 0.5% DOA would still be 5000 consoles and thats well withing manufacturing tolerances for defects

yes it sucks that some are DOA but its not really that big of a deal nor is it unexpected. i imagine the xbox will see similar numbers

as for DOA reviews on amazon, im willing to be some of those were caused by user error or UPS treating their package like a football, neither of which is sonys fault
 
I don't have a PS4 but the amount of DOA console reviews on Amazon is disturbing. Given that at least one reviewer had problems it makes me wonder if Sony was better off delaying the launch until Black Friday.
Two weeks could impact their servers, but would do absolutely nothing for hardware. Lead times on everything are far too long for manufacturing to be changed whatsoever.

Remember, most stuff is anecdotal. People who are pissed are most vocal. This poll should be interesting. I'd like to see one on IGN with more users, but there is NO doubt that xbox fanboys would sully it by lying (Just as sony fanboys would).

I know Sony says .4% is fine. I imagine it is in things breaking soon after power up, but a DOA unit shows that there was no final QA step to see if the damn thing even powers on, or they got broken in shipping, which seems strange.
 
IGN has a page up too that centralizes all of the common PS4 problems. http://www.ign.com/wikis/playstation-4/PS4_Problems

Yeah, so I called it. Those results are pure <redacted>. No way in hell failure rates are that high. Sony would need to do an across the board recall of everything if they were that bad.

At this point 52.2% of people don't have problems.

Hell it nearly breaks down across "party lines". This is why so many polls online are utter trash. I like to think the people in AT are not total idiots, so I think the poll quality here will be decent.



Please refrain from cursing in the non-social forums.

Thank you.

Anandtech Moderator
KeithTalent
 
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I think it more of if you you have problems on your console then you are more likely to go online and search for things related to your problem that's why the results are skewed
 
I don't have one, but I agree that the online poll there on IGN is just asking to be skewed (just like online polls for XB1 problems will be stupidly trolled by anti-MS fanboys).

I do have a theory though, and both shipping AND Sony would have something to do with it. We'll know soon enough as well.

My theory is that because the thing is so small, and they (and MS) are not using solid-state hard drives, that the hard drive inside could be damaged by someone handling it really poorly in shipping/etc. I've worked on PCs for over 20 years, so I know how sensitive regular hard drives are. I had a buddy that worked at Best Buy, and a STACK of laptops got knocked off the pallet onto the concrete floor. In their boxes, but still a pretty solid fall. About half of them had the click of death when customers later opened them up to use them.

How we will know if this is the case, is for tech types to simply pop their new PS4s open and replace the stock hdd with a 500GB SSD to 750GB+ HDD. I've done the replacements on PS3s, and it wasn't super difficult, but I wonder how easy it will be for PS4s starting with no drive?
 
I think it more of if you you have problems on your console then you are more likely to go online and search for things related to your problem that's why the results are skewed

Well that and fanboys LOVE polls like this to try to gleefully make one side look bad. Every single FB post about supposed PS4 problems in my feed comes from an Xbox fanboy right now.
 
I don't have one, but I agree that the online poll there on IGN is just asking to be skewed (just like online polls for XB1 problems will be stupidly trolled by anti-MS fanboys).

I do have a theory though, and both shipping AND Sony would have something to do with it. We'll know soon enough as well.

My theory is that because the thing is so small, and they (and MS) are not using solid-state hard drives, that the hard drive inside could be damaged by someone handling it really poorly in shipping/etc. I've worked on PCs for over 20 years, so I know how sensitive regular hard drives are. I had a buddy that worked at Best Buy, and a STACK of laptops got knocked off the pallet onto the concrete floor. In their boxes, but still a pretty solid fall. About half of them had the click of death when customers later opened them up to use them.

How we will know if this is the case, is for tech types to simply pop their new PS4s open and replace the stock hdd with a 500GB SSD to 750GB+ HDD. I've done the replacements on PS3s, and it wasn't super difficult, but I wonder how easy it will be for PS4s starting with no drive?
I have broken hds by shaking while it was turned on but didn't realize they were that's fragile when off.

I actually wish this didn't have an internal power brick. In my case the back of it is entirely hidden from view anyway, so power bricks don't concern me. I knw they do others, but it means more heat to dump away for the unit. I guess some are seeing them overheat with a red light on top.
 
Amazon dropped off my PS4 yesterday around 3PM but I was stuck on a work problem until 10PM last night 🙁

Finally unboxed her about an hour ago....It downloaded the 1.5 updated right away without any issues...played Knack for about 30 minutes...

No problems so far....
 
I have broken hds by shaking while it was turned on but didn't realize they were that's fragile when off.

They shouldn't be nearly as fragile. Hard drives are fragile while spinning because with enough force, the arm can hit the platter and cause damage. However, if the drive is off or has been parked (through OS or drive firmware), the arm isn't even over the platter. However, it's still a mechanical device. Heck, hard drives get click of death even without being dropped or otherwise manhandled. 😛 I lost a drive that was in my HTPC to "the click of death", and it was never handled in a rough manner.
 
They shouldn't be nearly as fragile. Hard drives are fragile while spinning because with enough force, the arm can hit the platter and cause damage. However, if the drive is off or has been parked (through OS or drive firmware), the arm isn't even over the platter. However, it's still a mechanical device. Heck, hard drives get click of death even without being dropped or otherwise manhandled. 😛 I lost a drive that was in my HTPC to "the click of death", and it was never handled in a rough manner.
Last time I had an HD die it was spinning in a laptop and I hammered the top of the laptop with my fist. Not the first time, either, but it was the last time that HD spun :whiste:
 
Amazon put the console box and then three games on top of it. The air packing was just over that and didn't do much.

Yea mine was packaged pretty much the same, PS4 on the bottom with no protection and air packaging on top. Not a great way to package anything.
 
I haven't put too much time into my PS4 yet as my game still hasn't arrived. Been playing the free PS+ ones. So far no issues at all. Runs about as hot as my PS3 Slim, slightly louder.
 
Saw some people on IGN saying that the word going around is that a particular batch, from a certain place in China, manufactured September 2013, are the ones having the problems.

My concern would be, are the people whose console is crapped out right from the outset the lucky ones? As in, are the others from that batch going to go sour on their owners too, but just take longer to do it?
 
Working great. I absolutely love the speed of the UI and how fast you can pop around the different apps and features. Totally kills the ps3. Resogun is really fun too. Contrast is a broken mess though lol.

Except for in the PSN Store. It's kind of jerky.

Oh, and my PS4 is fine too. 🙂
 
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