The helpdesk is now manned... by ME.

[SunnyD]

Wee, I just got here. We're running skeleton crew at our helpdesk today (cause most higher Ed places are actually closed). The night person just left, next person doesn't show up in 4 hours... so it's just me.

Usually there's about 8-10 people here. So... if you're at one of our client sites, do NOT touch your computers.

 

[rmrf]

Just to let you know, the FBI has been bothering me, so I finally filled out the email. They will probably be contacting you too.

 

[aircooled]

your clients are just surfing the web today. no working even if you are at work, it's an unwritten rule...

 

[SunnyD]

Originally posted by: rmrf
Just to let you know, the FBI has been bothering me, so I finally filled out the email. They will probably be contacting you too.

Aww, man! Oh well, red tape I can handle. Now a server fire would make me actually call the site admins at their houses today, and THAT would be annoying to me.

 

[Zolty]

I am doing the same starting at 8pm

 

[SunnyD]

Originally posted by: aircooled
your clients are just surfing the web today. no working even if you are at work, it's an unwritten rule...

No, the majority of my "clients" are college students that will be calling and asking things such as "I want to hook up my XBOX360, but Microsoft says I need port X and Y opened on your (campus IT's) firewall... I need you to open up those ports for me."

Yes, that was an actually support case one day at one of the schools (though it was with a regular XBOX). To which I promptly replied, "Heh... let me get right on that for you..."

 

[fire400]

Originally posted by: SunnyD

Originally posted by: rmrf
Just to let you know, the FBI has been bothering me, so I finally filled out the email. They will probably be contacting you too.

Aww, man! Oh well, red tape I can handle. Now a server fire would make me actually call the site admins at their houses today, and THAT would be annoying to me.

use military keywords and post them several times more, you will not wake up tomorrow in the same bed.

strapped to a chair with personnel ready to question you in a concealed room.

eat a lot of food before you do this, you will be harshly starved. and who knows, they might even make you take your clothes off and take pictures of you?

 

[spaceman]

im so sick of working helpdesk

 

[aircooled]

Damn! Your clients are college students! I'm sorry.

 

[SunnyD]

Originally posted by: aircooled
Damn! Your clients are college students! I'm sorry.

Most are, since by nature there's usually like what - an 800:1 ratio of college students to staff. Or something like that. More than likely it will be the "online" students and some faculty calling in today.

 

[Zolty]

I cant imagine college students being much worse than some of the people I support

 

[Zugzwang152]

I'll be manning the help desk on Friday, but there will essentially be twice as many bodies answering phones (or not answering phones) because there won't be anyone on campus to schedule on-site jobs.

 

[SunnyD]

Originally posted by: Zolty
I cant imagine college students being much worse than some of the people I support

Actually, it's the faculty that's usually worse.

Imagine this, one of the schools that we support is a large law school... You think Professors think they know it all... imagine a Law Professor!

 

[moshquerade]

what's your number? :evil:

 

[SunnyD]

Originally posted by: moshquerade
what's your number? :evil:

Just for you mosh, YGPM! :heart:

j/k. Though you technically could call, but then I'd have to log the whole call, and I don't think I'd really want that case going to QA.

 

[moshquerade]

Originally posted by: SunnyD

Originally posted by: moshquerade
what's your number? :evil:

Just for you mosh, YGPM! :heart:

j/k. Though you technically could call, but then I'd have to log the whole call, and I don't think I'd really want that case going to QA.

curses, foiled again

 

[SunnyD]

Originally posted by: moshquerade
what's your number? :evil:

Actually, I think that may be sig-worthy.

 

[moshquerade]

Originally posted by: SunnyD

Originally posted by: moshquerade
what's your number? :evil:

Actually, I think that may be sig-worthy.

:laugh:

 

[SunnyD]

Yay, I just got a call! Only 2 hours and 42 minutes after I got here... lol.