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The cd/dvd drive is not working.

L

Last Rezort

Banned
The disc is not spinning. Was watching a movie and it just stopped working. Im trying to play it on windows media player and i dont know if its software but i highly dout it because the default player is not seeing a disc. The lights on the drive face is blinking for a few secconds like it might start reading it but then stops.


EDIT:
it is a Del laptop.
 
Originally posted by: Last Rezort
The dick is not spinning. Was watching a movie and it just stopped working. Im trying to play it on windows media player and i dont know if its software but i highly dout it because the default player is not seeing a disc. The lights on the drive face is blinking for a few secconds like it might start reading it but then stops.


EDIT:
it is a Del laptop.
Click to expand...

lol, might wanna edit that..

how many discs have you tried? How old is the drive? If it's just the one disc, it might scratched or something.
 
I have tryed multiple, cd's, the computer is like a few months old, and the dvd is bran new. It is a hard ware problem. I just dont know how to fix it
 
Originally posted by: Last Rezort
The dick is not spinning. Was watching a movie and it just stopped working. Im trying to play it on windows media player and i dont know if its software but i highly dout it because the default player is not seeing a disc. The lights on the drive face is blinking for a few secconds like it might start reading it but then stops.


EDIT:
it is a Del laptop.
Click to expand...

QFT
 
Originally posted by: Last Rezort
I have tryed multiple, cd's, the computer is like a few months old, and the dvd is bran new. It is a hard ware problem. I just dont know how to fix it
Click to expand...

I think you answered your own question. A few monthes old... Go to the Dell web site e-mail tech support and tell them nicely what you have already tried to get the drive working and what the out come of each attempt was... They will send you a new replacement drive and a prepaid shipping label to have the shipper pick up the old drive in the box the new one came in... Bingo.

I have the same problem with a year and a half old Inspiron 5100 Notebook about a month ago, received the new drive two days after my e-mail. great service!

pcgeek11
 
One of my friend's DVD drive on her laptop had a similar problem..having difficaulty reading anything, and it spins.

I figure that if everything (spins, recognized by the system) check out then it must be a dirty lens. I opened the DVD tray, hold it in the air and lightly smack it a few times.

A lot of dust came out of the thing and now it works just fine.

sorry, the not spinning part just skipped my mind



 
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