The case of the missing casket

[Bateluer]

http://www.fox11online.com/dpp/news/local/green_bay/funeral-plans-missing-packers-casket?hpt=us_bn6

"I had seen this in the Packer Reporter, a limited-edition green and gold casket. Call Janesville," explained Smetana about the offer.

She paid $1,595 for the casket to Citadel Family Services in Janesville in 1998.

Smetana received a receipt that is was being stored for her at Spring Valley Warehouse, at the same Janesville address.

Now 13 years later at the age of 67, she decided to make plans for her family to receive her casket. She called Fred Angermann with Citadel Family Services, only to find there is no casket.

"We lost track of the unit that Mrs. Smetana bought," said Angermann. "A mistake was made and I'm sorry."

For the past four months, Smetana has been working unsuccessfully with the company to resolve the problem.[/quote

Uh, she has a receipt saying she bought the limited edition 'model'. The company lost the casket. I'd say they're obligated to either A) find it, or B) replace it.

Seems like a lot of griping about something that will be buried in the ground though.

 

[ichy]

$1600 for a box that's going to be stuck under six feet of dirt? F that, cremation FTW.

 

[Krazy4Real]

That is one ugly ass casket.

 

[D1gger]

I've always told my wife to toss my body in a potato sack and leave it at the curb for the garbage truck to collect. I simply can't understand the cost (or value) of a burial.

My brother died a couple of years ago, and I had to manage the estate. His ex-wife organized the funeral and it cost $15k!

 

[TakeNoPrisoners]

She did pay for something and now when she wants it, it disappeared. She is entitled to what she paid for, no matter what.