They told me that it was available at my house, so I ordered it. After about 5 return calls (couple of weeks) I found out that it was not actually available at my location. I felt like they didn't have a clue what they were doing, so I ordered Roadrunner (even though I heard you had to share and was slow). Roadrunner has been great, I usually get like 650k on bandwidth tests, and at times (provided the uploader has a fast connection) I can get .25 mb/sec data downloads (1 megabyte every four seconds, muhahahaha, down with dial-up).