Telephone related question

CorCentral

Banned
Feb 11, 2001
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Just curious here......

Was watching Monk tonight on USA and there was a scene that when an Operator puts you on hold, they can listen to what's going on in the background. Is this true? I know that most calls say that "this call will be monitored" but I did'nt know it would be when no one is talking to you.

 

KarenMarie

Elite Member
Sep 20, 2003
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sometimes they put you on hold and neither of you can hear each other... sometimes they just block you from hearing them but they can hear you.
 

GeekDrew

Diamond Member
Jun 7, 2000
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You should *always* assume that telephone communications are insecure, and that they are being monitored.

And yes, it's very possible (and somewhat probable, depending on the industry) that they can be listening or recording while you're on hold.
 

CorCentral

Banned
Feb 11, 2001
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Originally posted by: dartworth
The NSA may be...

I don't care about being heard as I have nothing to hide. You guys that talk against the NSA are idiots. It's all for the safety of the US and what's going on in Iraq and other numbnut countries. Let's say the Government wanted to prosecute an american for smuggling a ton of dope and did so by spying on your phone conversations........... The case would'nt get far, trust me.

Then again, if you have nothing to hide, you have nothing to worry about :)
 

GeekDrew

Diamond Member
Jun 7, 2000
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Originally posted by: CorCentral
The case would'nt get far, trust me.

Then again, if you have nothing to hide, you have nothing to worry about :)

1) Why on earth should we trust *you*?

2a) Who says I have nothing to hide?

2b) Why is it a "bad thing" to have something to hide?

2c) If I am hiding something, why is it necessarily in the best interest of the United States government to know what I'm hiding?

Also, you've apparently never lived in the rural midwest... where the opinion is "Why do you need a warrant to tap a phone line?"
 

Zenmervolt

Elite member
Oct 22, 2000
24,514
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I never put people on hold. Despite being fairly intelligent in most other areas, I cannot operate the "hold" or "transfer" function on the phones and end up hanging up on people if I use them. So I just mute them instead of putting them on hold; that means I can hear them, but they can't hear me.

Most people prefer mute, especially in customer service areas where the illusion that the caller can talk without being heard is sometimes very telling... (I remember a friend doing phone support telling a story where a woman called to dispute a bill and was heard, while on mute, telling her kid never to ring up a bill like that again.)

ZV
 

CorCentral

Banned
Feb 11, 2001
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Originally posted by: GeekDrew
Originally posted by: CorCentral
The case would'nt get far, trust me.

Then again, if you have nothing to hide, you have nothing to worry about :)

1) Why on earth should we trust *you*?

2a) Who says I have nothing to hide?

2b) Why is it a "bad thing" to have something to hide?

2c) If I am hiding something, why is it necessarily in the best interest of the United States government to know what I'm hiding?

Also, you've apparently never lived in the rural midwest... where the opinion is "Why do you need a warrant to tap a phone line?"


Someone's paranoid **LOL**
I'm just saying, it's known now that the govenment says they're only doing the tapping for Overseas/War reasons and that if they were to make a case against you for instance for talking about a pound of coke you gave to your cousin, it would'nt hold.
Dust thou coprende'? Tu illegal mexicano poquito es stupido tonto! **LOL**

 

GeekDrew

Diamond Member
Jun 7, 2000
9,099
19
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Originally posted by: Zenmervolt
I never put people on hold. Despite being fairly intelligent in most other areas, I cannot operate the "hold" or "transfer" function on the phones and end up hanging up on people if I use them. So I just mute them instead of putting them on hold; that means I can hear them, but they can't hear me.

Most people prefer mute, especially in customer service areas where the illusion that the caller can talk without being heard is sometimes very telling... (I remember a friend doing phone support telling a story where a woman called to dispute a bill and was heard, while on mute, telling her kid never to ring up a bill like that again.)

ZV

Why is it almost *always* the brightest ones that have difficulty with the simplest things?
 

Specop 007

Diamond Member
Jan 31, 2005
9,454
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It depends on the system and how they put you on hold.
All i do is hit Hands free Mute. I can hear you, but you dont hear anything.....And I've heard some interesting stuff.......
 

Zenmervolt

Elite member
Oct 22, 2000
24,514
44
91
Originally posted by: GeekDrew
Originally posted by: Zenmervolt
I never put people on hold. Despite being fairly intelligent in most other areas, I cannot operate the "hold" or "transfer" function on the phones and end up hanging up on people if I use them. So I just mute them instead of putting them on hold; that means I can hear them, but they can't hear me.

Most people prefer mute, especially in customer service areas where the illusion that the caller can talk without being heard is sometimes very telling... (I remember a friend doing phone support telling a story where a woman called to dispute a bill and was heard, while on mute, telling her kid never to ring up a bill like that again.)

ZV
Why is it almost *always* the brightest ones that have difficulty with the simplest things?
Because Karma is a b*tch and she likes to even things out in the most humiliating way possible. :p

ZV
 

GeekDrew

Diamond Member
Jun 7, 2000
9,099
19
81
Originally posted by: CorCentral
Originally posted by: GeekDrew
Originally posted by: CorCentral
The case would'nt get far, trust me.

Then again, if you have nothing to hide, you have nothing to worry about :)

1) Why on earth should we trust *you*?

2a) Who says I have nothing to hide?

2b) Why is it a "bad thing" to have something to hide?

2c) If I am hiding something, why is it necessarily in the best interest of the United States government to know what I'm hiding?

Also, you've apparently never lived in the rural midwest... where the opinion is "Why do you need a warrant to tap a phone line?"


Someone's paranoid **LOL**
I'm just saying, it's known now that the govenment says they're only doing the tapping for Overseas/War reasons and that if they were to make a case against you for instance for talking about a pound of coke you gave to your cousin, it would'nt hold.
Dust thou coprende'? Tu illegal mexicano poquito es stupido tonto! **LOL**

Yes, I do understand the words that you've transmitted. No, I do not agree.

No, I'm not paranoid - but there are some things that I will just not talk about over an open phone line. Yes, I acknowledge that the chances of anyone besides me and the destination party hearing the conversation *and caring about it* are astronomical (for the most part), but I'd still rather not take the chance.

I've seen people around here tap phone lines for the hell of it - neighbors, dirty cops, etc. Don't see much more of that, though... but I know it used to happen all the time... especially before Verizon put locks on their remote terminals. A lot of it was because party line calling had recently been gotten rid of, and a LOT of people were mad that their primary means of obtaining information to gossip about was just removed.
 

GeekDrew

Diamond Member
Jun 7, 2000
9,099
19
81
Originally posted by: Zenmervolt
Originally posted by: GeekDrew
Originally posted by: Zenmervolt
I never put people on hold. Despite being fairly intelligent in most other areas, I cannot operate the "hold" or "transfer" function on the phones and end up hanging up on people if I use them. So I just mute them instead of putting them on hold; that means I can hear them, but they can't hear me.

Most people prefer mute, especially in customer service areas where the illusion that the caller can talk without being heard is sometimes very telling... (I remember a friend doing phone support telling a story where a woman called to dispute a bill and was heard, while on mute, telling her kid never to ring up a bill like that again.)

ZV
Why is it almost *always* the brightest ones that have difficulty with the simplest things?
Because Karma is a b*tch and she likes to even things out in the most humiliating way possible. :p

ZV

hahaha :cool:

I've been programming phone systems for companies of various sizes (mainly Nortel's Norstar and 3Com's NBX systems) for years now... and while 3Com's IP administration service is extremely easy to use, I find their phone interface annoying... chiefly because I would never remember that there was a hard-programmed "Park" button... I would always press "Feature", and then spend a few seconds trying to remember the feature code for system park. That amused my coworkers to no end. lol
 

AgaBoogaBoo

Lifer
Feb 16, 2003
26,108
5
81
Originally posted by: GeekDrew
Originally posted by: Zenmervolt
I never put people on hold. Despite being fairly intelligent in most other areas, I cannot operate the "hold" or "transfer" function on the phones and end up hanging up on people if I use them. So I just mute them instead of putting them on hold; that means I can hear them, but they can't hear me.

Most people prefer mute, especially in customer service areas where the illusion that the caller can talk without being heard is sometimes very telling... (I remember a friend doing phone support telling a story where a woman called to dispute a bill and was heard, while on mute, telling her kid never to ring up a bill like that again.)

ZV

Why is it almost *always* the brightest ones that have difficulty with the simplest things?
lol, I hate the hold button and use mute as well, I like it more myself just because I can use it ;)
 

dartworth

Lifer
Jul 29, 2001
15,200
10
81
Originally posted by: CorCentral
Originally posted by: dartworth
The NSA may be...

I don't care about being heard as I have nothing to hide. You guys that talk against the NSA are idiots. It's all for the safety of the US and what's going on in Iraq and other numbnut countries. Let's say the Government wanted to prosecute an american for smuggling a ton of dope and did so by spying on your phone conversations........... The case would'nt get far, trust me.

Then again, if you have nothing to hide, you have nothing to worry about :)



?They that can give up essential liberty to obtain a little safety deserve neither liberty nor safety.?

- Benjamin Franklin