telemarketing totally sucks

psteng19

Diamond Member
Dec 9, 2000
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if you think telemarketers calling your house is bad, it's no where near as bad as being on the other end.

i gotta temp job doing telemarketing... sigh...

not only do i not get any sales, i have to put up with angry customers/clients that curse me out and hang up on me...

those who have done this before, does the fear and sadness of rejection ever go away?
 

Viper GTS

Lifer
Oct 13, 1999
38,107
433
136
I'm one of the people that will hang up on you, would you rather I waste both your time and mine by pretending to be interested?

I can pick off solicitors by the first words out of their mouths, & I simply hang up. No talk, no curses. Just a click.

Viper GTS
 

Alienwho

Diamond Member
Apr 22, 2001
6,766
0
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I did telemarketing for a few months last summer. It sucks dude, but don't worry the feeling goes away.

Stage 1:
You are frustrated and Angry and don't want to piss people off.

Stage 2:
You are there...but you're not there. You can actually feel brain cells dying and feel yourself getting stupider.

Stage 3:
You are a complete robot.
 

LordSandMan

Senior member
Nov 2, 2000
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0
I'll usually just hang up on telemarketers, unless they catch me on a bad day. Twice I've been known to swear at them.

I think telemarketing is wrong. If I want your product, I will go out and buy it. Anyone calling me will NOT recieve any business from me if I stay on the phone long enough to find out who it is.

Not that I'm trying to take this out on you psteng19, these are just my views on telemarketing in general.
 

Yzzim

Lifer
Feb 13, 2000
11,990
1
76
So is it true that if you (the telemarketer) call someone and they say "Please put me on your do-not-call list" you actually put them on this special little list?
 

vi edit

Elite Member
Super Moderator
Oct 28, 1999
62,484
8,344
126
I tried it for two weeks, hated it, and quit. I wasn't a full blown telemarketer though. I wasn't calling people out of the total blue. I was representing non profit organizations such as archdioces, public television stations, museums, and colleges looking for contributions or renewal memberships.

After about my third day I pretty much caught on to the scripts and could run through a call without needing to read off of a computer screen. You'll also get a feel for people by then on whether or not they'll give.

I left because I didn't quite get along with "management". I use the term management loosely. We had varying philosophies on how to go about the calls. I had the philosophy that some money was better than no money, managment didn't quite agree.

For example, most of the calls that I was making were to new parishioners to the catholic archdioces in ST. Paul and Minneaopolis. These were people that had never given any money to the archdioces in the past. My first ask was to get $150 out of them. If they rejected I was supposed to go for $90. If they rejected that one, I was supposed to go for $50. And finally if they rejected that, I could go for an open ask for around $20.

Well, after you do about 200 calls, you pretty much know as soon as you go through your opening spiel if the person is going to give or not. I'd make the opening offer of $150, judge the reaction, and then depening on how things go, I'd either drop on down to $50 or all the way down to $20. I would constantly walk away with the highest number of donations/calls in my group. I figured out that most people will give you one or two shots to get to them, if they reject you 3 times, they aren't going to go for the fourth. They want me off that phone as soon as possible, so if I cater to that desire I can get *some* donation and get done with the deal.

Managment didn't like it because I was dropping too soon. Fsck 'em. I had more gifts and better participation percentage than just about anyone else in my group. Sure a lot of it is just luck of the draw on who you call, but a lot of it is just judging peoples reactions.

I was good at it, and I got pretty high marks for my on the phone presentation, but it just wasn't the job for me. Some calls I was making, I was asking people for $2,000 or more dollars. I couldn't do it. For some reason, call it conscience, I just couldn't call up a person and ask them for that much money. It just didn't feel right. That and the fact that the sups were incompetent :) Oh well. If you are good at it, it's a damn easy way to make money.

For those that hate telemarketers...please go easy on them. They have no power over who they call. A computer dials the phone for them and they are just trying to make a buck. Courteously tell them no thanks and ask to be removed from their phone lists. I know from experience that if you politely ask to be removed, you in fact will be. If you're a prick about it, I can almost garantee that you'll be called again ;)
 

psteng19

Diamond Member
Dec 9, 2000
5,953
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i'm still very new at this telemarketing thing. i haven't been told much about taking anyone off of any list, although i have been asked (i didn't do it 'cuz i wasn't told to).

i already don't like it and don't think i'm gonna make it past this week. probably quit on friday or maybe even tomorrow. but with the way the job market is going this summer, i can't be too picky.
 

jeffrey

Golden Member
Jun 7, 2000
1,790
0
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I do some telemarketing for a brokerage firm and all that i can say is that they are invited to a free dinner information session. If they think I'm wasting their time they just need to realize that the rich DO get richer and the poor do get poorer:)