tech support woes

[Gooberlx2]

A man just called for tech support (though his account was under the no tech-support rate....but I'm not doing anything else), the problem was that he's got the worst stutter I have ever heard. I really really tried to understand him, and troubleshoot what I could. In the end, though, I had to pull out the no-tech-support-rate-card because I just couldn't get anywhere. I feel so bad about it.

Any of you other tech-supporters have experiences like this?

 

[Shaftatplanetquake]

Poor guy 🙁

 

[bmacd]

tttttttttt....today junior

-=bmacd=-

 

[Geekbabe]

Did he have email access ? if so I'd have asked him to email you a brief descriptin of the problem or alternartively asked if there was another person present that I could speak with.

 

[Danman]

I know a kid at our school who has this problem, it's pretty screwed up. 🙁